Job Title: User Research Intern

Location: Cupertino

Job type: Full-Time, 40 hours per week

Intended Start Date: As Soon As Possible

Your Role:

• Assist in designing and executing user research projects, including surveys, focus groups, user interviews, etc.
• Collect, organize, and analyze user data to generate valuable insights reports.
• Assist in conducting user experience testing, gathering user feedback, and identifying issues and improvement opportunities.
• Work closely with the product, design, and marketing teams to provide user research support, helping to formulate product strategies and design decisions.
• Participate in market trends and competitive analysis, providing insights on user needs and preferences.
• Assist in writing and presenting research reports, ensuring research findings are effectively communicated to relevant teams.

Required Qualifications:

• Communication Skills: Excellent verbal and written communication skills in both Mandarin and English, able to clearly convey research findings and recommendations; overseas background is preferred.
• Educational Background: Currently enrolled undergraduate or graduate student in psychology, anthropology, sociology, marketing, user experience design, or a related field.
• Research Skills: Knowledge of basic qualitative and quantitative research methods, able to design and execute user research.
• Analytical Skills: Strong data analysis skills, able to extract valuable information from data.
• Teamwork: Good team spirit, able to collaborate with cross-functional teams to advance projects.
• Tool Proficiency: Familiar with user research-related tools and software, such as SurveyMonkey, Google Forms, SPSS, Excel, etc.
• Passion about Education: Strong interest in educational products and user behavior, understanding of the dynamics and trends in the education market.

Pay Range:

• $20 - $25/hour

Think Academy’s Commitment to DEI

Think Academy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Diversity, Equity, and Inclusion (DEI) are fundamental values at Think Academy. We believe that a diverse workforce brings different perspectives and ideas, fostering creativity and innovation. Our commitment to DEI extends to all aspects of employment, including hiring, advancement, and development opportunities

At Think Academy, we strive to create a workplace where everyone feels valued and included. We are dedicated to providing equal opportunities for employment and advancement, regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability, or any other protected status.

If you require accommodations to participate in the job application process, please let us know once you have received an update about your application moving forward with the company. We are committed to providing reasonable accommodations to individuals with disabilities throughout the recruitment process.