People & Culture Consultant
Posted on 4/3/2023
Toronto, ON, Canada
Experience Level
Desired Skills
Data Analysis
Human Resources Information System (HRIS)
Mergers & Acquisitions (M&A)
  • Focal contact as advisor, consultant, and coach for day-to-day P&C activities for the Country and Function and provide support for various functions including workforce planning, performance evaluation process, recruitment, among others in liaison with other P&C Subject Matter Experts
  • Provide P&C consulting services to achieve business and P&C strategies. Negotiate, coach, build credibility, the P&C brand and trusted relationships
  • Maintain an effective level of business literacy to understand current and future needs of the Foundation in order to provide proactive support and services aligned to those needs
  • Partner with the business to develop P&C strategy and plan that is fully aligned to Enterprise-wide P&C strategy
  • Operationalize the P&C Strategy and plan, driving delivery within the business area
  • Develop, analyze, interpret, and communicate P&C reports & analytics and provide recommendations for decision making
  • Represent all P&C Functional Practice areas (COE & P&C Operations)
  • Partner with COE to deliver organization design including operating models & structures. Determine Region/Country/Function operating capacity and workforce supply/demand
  • Lead work/role clarity & alignment: role profiles, RACI, RAPID, process reviews, governance protocols, matrix management & other effectiveness programs
  • Partner with COE to deliver Region/Country/Function transformation. Co-create change approaches and plans
  • Lead the execution of change including cultural change and support line managers (coaching, living MCF Values etc). Co-own effective change implementation with business leader
  • Challenge & support leaders to align and reinforce behaviors/attitude to MCF values, competencies and new ways of working e.g. Oneness
  • Lead the active management of performance management in the region/country/function, including the performance management cycle, improvement plans, high performers, feedback, calibration, probation management, recognition programs etc
  • Provide insights on performance; approaches, processes and tools to achieve business area goals
  • Lead the implementation Reward programs, processes and plans in the region/country/Function. Provide input regarding Reward practices, policies and their management
  • Partner with COE to build Reward and Performance capability
  • Partner with COE to identify evolving talent and capability gaps as well as opportunities within the region/country/Function. Co-create capability and talent management interventions
  • Plan and lead the implementation of talent and capability programs within the business area to fulfill business strategic objectives
  • Identify and co-create opportunities to grow employees & leaders (deployments, job enlargements, projects, team/individual coaching etc.)
  • In liaison with the Talent Acquisition team, support recruitment management, including creating job descriptions, contributing to sourcing strategy, candidate selection, offer approvals and onboarding
  • Lead functional onboarding and orientation programs
  • Facilitate programs to deliver a pipeline of leaders, high potential talent and address talent needs for the now and the future (assessments, talent reviews, succession management etc.)
  • Actively support all talent programs, e.g., high potential development, Diversity & Inclusion, fellows, graduates, Interns)
  • University Degree and/or Graduate Degree (Masters/PhD), preferably in Human Resources, Psychology or Organization Development or a related field and/or equivalent combination is required
  • Minimum of 10 years' experience in leading HR positions as a Generalist and/or HR Business Partner
  • Honed partnership and stakeholder management skills. The ability to effectively partner and add value in support of business and P&C strategies
  • An innovative mindset able to embrace diverse approaches and solutions. Willing to take calculated risks to influence the adoption of fresh ideas
  • Ability to effectively co-create with a variety of stakeholders, as well as work effectively in a team-based environment
  • Honed problem-solving skills combined with a track record of pivoting in response to opportunities and challenges
  • Strong knowledge of local market employment law and legislation
  • Possess a high degree of integrity and forethought in approach to making decisions and driving results on behalf of the Foundation
  • Results driven and motivated by a sense of performance, excellence and urgency
  • Proficiency with MS Office applications (PowerPoint, Word, and Excel), SharePoint, Yammer and HRIS
  • Fluent in French for the Francophone countries is an asset
  • Flexible, adaptable, and able to execute a range of job duties and changing priorities
  • Possess excellent verbal, written, and presentation skills with the ability to articulate information to a variety of constituents across cultures
  • Possess professional maturity, sensitivity with different cultures, and impeccable integrity that exemplify the Foundation's values
  • Comfortable dealing with ambiguity and partnering with executives and stakeholders
  • Demonstrate a commitment to Mastercard Foundation's values and vision
Mastercard Foundation
Company Overview
The MasterCard Foundation is an independent, global organization based in Toronto, Canada, with more than $7 billion in assets.