Full-Time
Job Not Found
Block Imaging
201-500 employees
Refurbished imaging equipment, parts, and service
No salary listed
East Lansing, MI, USA
Hybrid
Hybrid role: onsite in Holt, MI with potential remote work days.
 Operations & Logistics (1) |
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- Ability to set and meet goals, meet deadlines, and organize work to be completed in a timely manner
- Desire to solve problems using initiative and critical thinking skills
- Capable of building positive working relationships with team members, customers and vendors
- Ability to be flexible and resolve situations with confidence and mature leadership
- Solution-oriented professional who treats others with dignity and respect
- Team player who will foster communication among teams and share success
- Experience in delivering and demanding a high level of customer service
- Experience in Microsoft Office in Excel, Word, and Outlook
- Sales Skills: Ability to persuasively sell products, services, and ideas
- Personal Skills: Ability to be assertive and make decisions
- Computer Skills: Proficient in Excel, Word, Outlook, keyboarding, and internet experience is preferred
- Organizational: Ability to organize and file both paper and electronic documents
- Communication Skills: interpersonal, negotiation, telephone, writing, and listening
- Analytical skills with the ability to evaluate need, identify options, and negotiate price
- Ability to work independently and make business related decisions
- Problem Solving
- Maintaining confidentiality
- Ability to maintain quality work under pressure situations and/or deadlines
- Associates degree or equivalent preferred
- Experience: Preferably 1-3 years’ experience in a customer service setting
- Receive and manage incoming service calls from customers
- Develop creative solutions to resolve problems
- Denying service when appropriate and offer other solutions when appropriate
- Initiate follow up calls to ensure customer satisfaction
- Pursue established goals for program profitability
- Working respectfully, cooperatively, and professionally with others in the best interest of the company
- Handling any other duties as assigned
Block Imaging refurbishes and resells used medical imaging equipment, along with parts and maintenance services. It acquires imaging devices, refurbishes them to meet safety and performance standards, and provides ongoing service to healthcare facilities. Its ownership by Siemens Healthineers and CommonSpirit Health through a joint venture gives it access to equipment and scale. The goal is to help healthcare facilities access affordable, dependable imaging by extending the life of equipment and supporting financial and technological challenges.
Company Size
201-500
Company Stage
N/A
Total Funding
N/A
Headquarters
null
Founded
1997
Simplify's Take
What believers are saying
- Mitch Foldi from Philips/AllParts joined as EVP on March 3, 2025, boosting parts growth.
- Hiring 100 staff over two years supports expansion in refurbished imaging sector.
- Delta Health saved $1 million extending imaging systems via Block Imaging services.
What critics are saying
- Siemens integration prioritizes parent contracts, eroding share to Philips AllParts within 6-12 months.
- CommonSpirit demands exclusive supply, slashing non-affiliated revenue to DirectMed in 12-24 months.
- AI predictive maintenance by GE HealthCare obsoletes refurbishment, collapsing demand in 24-36 months.
What makes Block Imaging unique
- Block Imaging specializes in refurbished imaging parts and multi-vendor service worldwide.
- Joint venture with Siemens Healthineers and CommonSpirit Health since 2023 accelerates US transformation.
- Official MAVIG dealer expands X-ray protection offerings for healthcare providers.
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Benefits
Health Insurance
Vision Insurance
Dental Insurance
Paid Vacation
Profit Sharing
401(k) Retirement Plan
401(k) Company Match
Professional Development Budget
Paid Parental Leave
Company News
Block Imaging announces the appointment of Mitch Foldi as executive vice president.
Block Imaging expects this agreement to propel its growth in the refurbished imaging parts and service sector and plans to hire 100 new full-time team members over the next two years.
Siemens Healthineers and CommonSpirit Health have agreed to acquire Block Imaging.
Block Imaging will continue supplying parts to providers across the U.S. to help create a more sustainable and cost-effective fleet of imaging equipment.