Full-Time

Sr. Program Manager

Confirmed live in the last 24 hours

Syndigo

Syndigo

501-1,000 employees

Facilitates data flow across channels with analytics

AI & Machine Learning
Consumer Goods
Data & Analytics

Senior

Houston, TX, USA

Required Skills
Communications
JIRA
Confluence
Requirements
  • Bachelor’s Degree in Business Administration, Engineering, Computer Science, Management, MIS, related discipline, or equivalent experience.
  • PMP certification or equivalent required.
  • Direct experience working with clients in a business setting.
  • 7+ years of experience delivering implementations and/or related IT projects across multi-faceted teams.
  • Exceptional organizational skills.
  • Experience in integrated project management and oversight.
  • Experience delivering large scale software implementations, integration projects, complex technical implementations, and other related projects.
  • Experience within the Consumer Packaged Goods industry is a plus.
  • Comfort with technology and digital tools.
  • Proficiency with MS Project, MS Office, MS Visio, Confluence, and ticketing tools such as Sugar, Jira, etc.
  • Proven ability to analyze data, draw conclusions, and make recommendations based on findings.
  • Excellent written and oral communication skills, with the ability to adapt messaging to reach different audiences from technical to executive.
  • Comfortable presenting in front of clients and employees.
  • High degree of comfort in a fast-paced, deadline-driven, collaborative environment. Able to adapt quickly to changing priorities, new projects, and multiple deliverables.
  • Strong leadership skills and the ability to make critical decisions.
  • Ability to navigate disagreements and conflicts within the team.
  • Comfort with 15-25% travel
Responsibilities
  • Participate in discovery sessions to understand business requirements and scope for project planning, design, resourcing, logistics, and project execution.
  • Translate complex system requirements, goals, and directives into well-structured tasks and plans, including pre-requisites and order of execution.
  • Manage multiple integrated implementation projects successfully and effectively, ensuring they are on schedule, within budget, and meet high customer satisfaction.
  • Track and drive project milestones and deliverables. Removing blockers and mitigating risk, coordinating with the appropriate teams as necessary to ensure timely delivery.
  • Collaborate with project managers, delivery managers, and senior managers to align resources to the plan.
  • Proactively manage risks and changes to project scope.
  • Provide clear, timely, and consistent communication to all stakeholders. Prepare and deliver regular progress reports on implementation progress, as well as analysis of usage trends, and services opportunities.
  • Act as the central point of contact for client leadership, ensuring leaders are updated on the state of their integrated implementations. Act as the central point of escalation both internally and externally.
  • Provide feedback to product and internal teams for continuous improvement.
  • Attend client events and onsite visits as necessary.
  • Engage client and internal resources to ensure buy-in at all levels.
  • Represent the Enterprise Implementation Team at all times and assist in other duties as assigned.
  • Project a professional and positive image in all interactions with visitors, Syndigo employees, and clients, maintaining confidentiality regarding company and client business.
  • Document processes, recommend, and implement process improvements as needed.

Syndigo

Company Stage

Series A

Total Funding

$74M

Headquarters

Chicago, Illinois

Founded

1973

Growth & Insights
Headcount

6 month growth

0%

1 year growth

1%

2 year growth

-1%