Responsibilities:

• Complete technical assignments that are moderately difficult, requiring judgment in troubleshooting issues and/or in making recommendations.
• Execute and document a wide range of equipment lifecycle-related activities including but not limited to: installations, scheduled maintenance, calibrations, internal qualifications, and repairs.Create and maintain regular reports, dashboards, and specialized documentation.
• Research, investigate, and communicate findings in response to requests from management and/or leadership.
• Perform asset inventories and inspections, remediate any found discrepancies between the Asset Management System and asset tags and stickers.
• Perform routine audits of equipment records in our Asset Management System to confirm traceability and compliance with CLIA/CAP, FDA 21 CFR Part 820, and ISO 13485 / 15189  requirements.
• Support routine service provider visits, internal and cross-functional investigations, and software / firmware upgrades and assessments.
• Respond to the Engineering Operations support ticketing system in a timely manner, escalating where appropriate.  
• Respond to environmental monitoring system alert notifications for cold storage units and laboratory temperature/humidity sensors in a timely manner, escalating where appropriate.
• Maintain, and be able to communicate, a firm understanding of how daily support tasks contribute to the success of operational goals.
• May update controlled documentation including standard operating procedures, work instructions, guidelines, and qualification / verification protocols. 

Preferred Qualifications:

• 2+ years experience using Blue Mountain RAM or similar asset management software
• 2+ years experience with Laboratory Information Management Systems (LIMS)
• 2+ years experience performing equipment calibrations
• 3+ years experience using acquired skills to perform a range of routine tasks in support of daily operations, under general supervision.
• 3+ years experience carrying out work independently, in accordance with existing policies, protocols and instructions, with substantial discretion.
• 1+ years experience working on semi- or non-routine processes, or processes that are under active development.
• 1+ years experience identifying and resolving situations in which deviations from standard practice may be needed and appropriate, in accordance with applicable regulatory requirements.
• 3+ years of related experience with an Associates degree or higher in a technical field, or equivalent military training. 

Physical Demands / Working Environment

• Regularly required to stand, sit, walk, climb stairs/ladders, kneel, crouch, and wear safety gear.
• Occasionally work with dry ice or materials stored at very low temperatures.
• Must be able to stand or sit for long periods of time. 
• May be exposed to hazardous materials, blood specimens and instruments with moving parts, heating or freezing elements, and high speed centrifugation.
• Must regularly lift and / or move up to 10 pounds.
• Must frequently lift and/or move up to 25 pounds.
• Must occasionally lift and/or move up to 50 pounds.
• Travel may be required, up to 10% of the time.