Full-Time

Experience Design Vice President

Posted on 4/30/2025

Chase

Chase

10,001+ employees

Consumer and commercial banking services provider

No salary listed

Senior

Bengaluru, Karnataka, India

In Person

Category
Product & UX/UI Design
UI/UX & Design
Required Skills
Interaction Design
Microservices
Requirements
  • 5+ years of experience or equivalent expertise in user experience design or similar roles
  • Demonstrated ability to create visual representations of user journeys, such as storyboarding, wireframes, and prototypes
  • Demonstrated experience in inclusive design and accessibility guidelines, with the ability to incorporate diverse perspectives and abilities into design solutions
  • Proven ability to develop experiences that meet or exceed the initial proposal of a product or experience, including the development of transformational innovation strategies and the creation of 'north star' representations to drive customer-centric decision-making
  • Advanced technical literacy, including an advanced understanding of client-side technologies, APIs, microservices, and the components of the technology stack, as well as their impact on user experience
Responsibilities
  • Develop and execute design/research strategies for complex projects and ensure alignment with business objectives and user needs across multiple product areas
  • Diagram service flows and product features, design wireframes, and prototype interactions for key touchpoints as you lead end-to-end design initiatives within a specific domain.
  • Role-model the adoption of inclusive design practices and accessibility guidelines, mentor junior designers and foster a culture of diversity and inclusion
  • Collaborate with cross-functional teams to integrate user experience design into the product development processes and ensure seamless and customer-centric solutions
  • Analyze market trends, gather feedback from user research, and learn from data insights to inform design decisions and optimize user experiences across various platforms and channels
Desired Qualifications
  • Design leadership or managerial experience
  • Examples of recent work required

Chase is a national bank that provides a variety of financial products and services for both individuals and businesses. For consumers, Chase offers savings and checking accounts, mortgages, auto financing, credit cards, and investment services. Businesses can access services such as business loans, checking and savings accounts, credit cards, merchant services, and commercial real estate financing. The bank operates on a traditional banking model, generating revenue mainly through the difference between interest rates on loans and deposits, as well as fees for its services. What sets Chase apart from its competitors is its extensive range of offerings and its status as one of the largest banks in the United States, which allows it to serve a diverse customer base. The goal of Chase is to provide comprehensive financial solutions that meet the needs of its customers, whether they are individuals or businesses.

Company Size

10,001+

Company Stage

N/A

Total Funding

N/A

Headquarters

New York City, New York

Founded

1984

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Simplify's Take

What believers are saying

  • Chase's free checking account for kids aligns with financial literacy trends.
  • The United Gateway card launch attracts customers with no annual fee and bonus miles.
  • Freedom Flex and Unlimited card enhancements boost customer loyalty post-COVID.

What critics are saying

  • Chase faces competition from fintechs offering innovative financial products.
  • Digital-only banks threaten Chase's traditional banking model with lower fees.
  • PPP loan fraud investigation could harm Chase's reputation and invite regulatory scrutiny.

What makes Chase unique

  • Chase offers a comprehensive range of financial products for individuals and businesses.
  • Chase's new child-friendly checking account targets financial literacy for younger generations.
  • Partnerships like United Gateway card enhance Chase's competitive edge in credit card offerings.

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Benefits

Professional Development Budget

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Oct 5th, 2020
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INACTIVE