Principal Account Manager

Posted on 5/31/2024



1,001-5,000 employees

Digital transformation and cloud managed services



Jacksonville, FL, USA

Required Skills
  • Bachelor’s degree from a four-year college or university or equivalent work experience
  • 15+ years of sales experience
  • Demonstrable experience in enterprise-scale solution selling
  • Understanding of the managed services marketplace – key players, competitive strengths, and weaknesses, etc.
  • Experience working in a matrixed sales environment
  • Experience in managed services and consultancy sales preferred
  • Demonstrable experience of successfully navigating mid- and large-sized enterprises to drive IT and business-led opportunity creation
  • Ability to travel onsite to client site located in Jacksonville, FL - three times a week
  • Be the Client’s main point of contact at Ensono
  • Owning executive relationship map & expansion of key technical and business relationships
  • Whitespace growth of existing services
  • Striving for a mix of Ensono products and services vs. single service
  • Building key partnership and alliance relationships
  • Managing messaging to the client on operational stability
  • Enabling and selling new services sales across the client’s IT landscape
  • Understand client’s competitive services landscape for Ensono whitespace services
  • Leverage Advisory & Consulting and Specialist team to identify client needs
  • Identifying and engaging in client’s cloud and transformation strategy
  • Introducing cloud native development practice areas
  • Responsible for account plan, account strategy, account services growth plan
  • Bring the right Ensono relationships to the client on a regular basis
  • Weekly internal client status and opportunity reviews
  • Monthly business reviews with the client and Ensono account team
  • Quarterly business reviews with client and Ensono account team
  • Manage Ensono Executive sponsor program by client
  • Be Accountable to bring the right technical and sales specialist roles to new service opportunities
  • Engage, be curious, drive positive disruption across the clients’ IT teams
  • Listen and help clients in their transformation goals
  • Maintain client relationship map including key competitors
  • Partner with SDM team to analyze, prioritize & communicate client health and CSAT
  • Use data and influence to highlight and escalate service delivery issues
  • Accountable for driving MBR and QBR
  • Actively influence the SDM team and other Ensono resources to address operational and commercial challenges

Ensono specializes in digital transformation services, offering mainframe and application modernization, public cloud migration, and cloud-native development for hybrid environments. Their technologies include mainframe-as-a-service, mainframe optimization, cloud managed services, and cloud engineering.

Company Stage


Total Funding



Downers Grove, Illinois



Growth & Insights

6 month growth


1 year growth


2 year growth