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Functional Skills Analyst
Confirmed live in the last 24 hours
Locations
London, UK
Experience Level
Entry
Junior
Mid
Senior
Expert
Requirements
  • Excellent attention to detail
  • Ability to complete critical processes with a high degree of accuracy at pace
  • Creative problem solving skills and a 'can do' attitude
  • Great at building relationships and trust with people quickly
  • Excellent verbal and written communication skills
  • Ability to work independently as well as within a team environment
  • Passionate about processes and getting tasks done
  • Empathy towards apprentices who experience challenges relating to Functional Skills
  • Work well under pressure and able to de-escalate situations
  • You are a problem solver: you are always thinking about ways to make your life, and the lives of those around you, easier
  • Ability to work effectively to a deadline
Responsibilities
  • Making Functional Skills exam registrations and bookings
  • Scheduling Functional Skills classes and internal assessments
  • Managing the Functional Skills inbox, responding to queries and concerns in a timely manner
  • Developing your expertise on international qualification equivalencies
  • Supporting the Admissions team with qualification equivalencies
  • Providing administration support to the overall team
  • Assisting the Apprentice Support team with ad hoc reports, special projects and strategic initiatives
  • Reviewing and improving current processes
Multiverse
Education through apprenticeships