Implementation Engineer @ Axon

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

This is an important client-facing role with an opportunity to lead and mature professionally in an accelerated business growth environment. You will collaborate with clients and project teams to architect and deliver integrations that provide meaningful value to our public safety partners. This person will implement processes to ensure quality, productivity, and client satisfaction. Under minimal supervision, the Solutions Architect ensures that the highest level of customer satisfaction is achieved through timely delivery of the highest possible level of technical services that include system interface construction, technical project scoping, and system analysis.

What You’ll Do

Work as a client-facing member of the Software Solutions Delivery Team
Work with a team of networking and software professionals to deliver Axon technology to public safety clients
Analyze IT system architectures for the purposes of scoping technical projects and recommending system improvements
Manage technical projects remotely and at client sites
Engage with public safety’s technical and non-technical leadership to communicate project progress
Work with account management team to ensure customer needs are being met
Ensure the highest level of service for Axon software deployments
Identify integration opportunities between agency systems (cloud and/or on-prem) and Axon’s products
Recommend deployment plans for the identified integrations that drive key outcomes for the agency
Work closely with product, sales, software engineers, and agency technical stakeholders to understand agency goals and program outcomes
Capture requirements, implement third-party solutions in development environments, perform initial reviews to determine feasibility of integration, document technical capabilities required to meet business requirements, work with Director of Integrations and developers to build, test, and deploy new integrations
Work with the Director of Integrations and developers to build and document integrations and support requirements
Write code to leverage API capabilities to optimize implementation tasks, working with DevOps to merge code that is used for repetitive tasks (e.g., Camera management and maintenance, dynamic data integration)

What You Bring

Bachelor’s Degree highly preferred or equivalent work experience
3+ years of experience in analyzing and developing technical systems and software solutions
Hands-on experience with APIs structures and systems integration (REST, SOAP)
Intermediate skills in SQL, Python, Java, and Cloud (AWS and/or Azure)
Advanced networking knowledge and experience in managing technical projects, implementations, and integrations from inception to successful completion, including LAN/WAN, security, IP Video and Video Management Systems
Expert-level understanding of Linux frameworks, including containerization platforms (Docker preferred)
Familiarity with cloud technologies as well as software development packages and data management tools
Demonstrated system-level understanding of enterprise software systems
Excellent written and verbal communication skills: demonstrated ability to work with all levels of technical proficiency to understand needs and communicate work
Project Management experience and/or certifications (i.e., PMI Certifications) are a plus, but not required
Willingness to join forces and drive company-wide initiatives across multiple departments
Able to effectively manage multiple projects, priorities, and tasks within a dynamic environment
Enthusiasm and commitment to AXON’s Mission, Core Values, and Program Mission
Must pass a Criminal Justice Information Services (CJIS) background check and maintain CJIS clearance
Handle confidential and highly sensitive information

Benefits that Benefit You

Competitive salary and 401k with employer match
Discretionarypaid time off
Paid parental leave for all
Medical, Dental, Vision plans
Fitness Programs
Emotional & Mental Wellness support
Learning & Development programs
And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work

The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 72,000 in the lowest geographic market and USD 108,000 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits.

Don’t meet every single requirement? That’s ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email [email protected]. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Implementation Engineer

Fusus

Axon

Compensation Overview

Join Axon and be a Force for Good.

Your Impact

What You’ll Do

What You Bring

Benefits that Benefit You

Simplify's Take

What believers are saying

What critics are saying

What makes Axon unique

Benefits