Technical Support Engineer
Posted on 7/19/2023
INACTIVE
Moxe Health

51-200 employees

Secure, efficient healthcare data exchange platform
Company Overview
Moxe is a leading company in healthcare data exchange, providing secure and efficient solutions for digitizing the release of information and enabling bi-directional data exchange. Their API-first approach, which is a departure from traditional paper-based systems, allows for actionable insights to be integrated directly into the clinical workflow, optimizing various aspects of healthcare including risk adjustment, quality improvement, and care management. Moxe's commitment to making clinical data exchange easy, secure, and meaningful, positions it as a key player in driving better healthcare outcomes.
Financial Services
Data & Analytics
B2B

Company Stage

Series B

Total Funding

$63.9M

Founded

2012

Headquarters

Madison, Wisconsin

Growth & Insights
Headcount

6 month growth

0%

1 year growth

-11%

2 year growth

28%
Locations
Cambridge, MA, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Python
SQL
Development Operations (DevOps)
Requirements
  • 1 - 4 years of experience in a Technical Support, Systems Engineering, Application Engineering, or DevOps role supporting a SaaS or large database application
  • Familiar with SQL and experience in a scripting language, ideally Python
  • Experience working in healthcare technology and familiar with data privacy rules
  • Strong analytical, organizational, problem solving, and troubleshooting skills
  • Fast learner who thrives on digging into difficult and complex problems
Responsibilities
  • Technical Support Engineers work deep in the guts of the Moxe system, ensuring customers have a world class experience. As you roll up your sleeves to keep everything running smoothly, you'll also collaborate within the Support team and work on projects you find engaging. Your day will be a mix of monitoring, troubleshooting, scripting, and weighing in on questions from customers, Engineering, and others on the Customer team
  • Ensure Moxe's applications run smoothly by: