Manager – Clinical Signatera Laboratory
Confirmed live in the last 24 hours
Austin, TX, USA
Experience Level
  • BS/BA degree in Biological Sciences, related field, or equivalent
  • A minimum of 3+ years of relevant leadership experience and/or effectively managing a team preferred
  • A minimum of 5+ years of industry-related experience preferred
  • Current ASCP board certification in Medical Technology is required
  • Exceptional multi-tasking, organizational, and communication skills
  • Excellent computer skills, including MS Excel and Google Suite
  • Strong problem solving and prioritization skills
  • Independent self-starter comfortable working in teams at all levels
  • Experience in building and managing a high performing group of engaged and motivated employees
  • Experience with working on a Laboratory Operations floor
  • Knowledge and experience with Lean Six Sigma concepts and tools
  • Experience with LIMS and SQL queries preferred
  • Manufacturing/Engineering experience preferred
  • Under direction of Senior lab leadership, and in close collaboration with other Laboratory leadership, this individual provides operational and strategic leadership to laboratory products assigned to the individual
  • Generates and routinely provide executive level production/departmental summaries
  • Monitors workflow and ensures production goals and deadlines are met (e.g. TAT, SLA)
  • Engages in future planning and scales employees and equipment appropriately
  • Gathers and monitors metrics on production deadlines, efficiency, scrap waste, and error rates
  • Monitors the quality control/assurance programs, test results, and equipment (if applicable)
  • Uses metrics in decision-making and to drive changes across the team (e.g. cost reduction, quality improvement)
  • Manages sufficient headcount levels to meet production goals by proactively driving the interview process and managing employee PTO and overtime when necessary
  • Refines current lab process through continuous improvement projects
  • Oversees team specific lab operation
  • Go-to person when Senior lab leadership is not present; go-to person for knowledge of process and product
  • Responsible for seamless transition of automation and test improvement/additions into production workflow while adhering to the proper change control process
  • Analyzes and troubleshoots lab processing errors; provides recommendations on how to proceed to lab director, scientists and statisticians as necessary
  • Supports Supervisors in close out of NCRs
  • Responsible for the initiation and close out of CAPAs in a timely manner
  • Ensures departmental lab compliance for regulatory bodies
  • Ensures tests are being completed according to approved procedures
  • Maintains an organized, safe and efficient work area for the team at all times
  • Actively interacts with interdepartmental teams such as OPS, Accessioning, Engineering, Stats, R&D, and Support
  • Handles employee issues: complaints, disciplinary actions, etc. Collaborates with Senior Manager and/or Human Resources to resolve issues
  • Knows and is ready to explain Natera's core values
  • Explains (as much as possible) reasoning behind instructions/processes given/changes that are made. If necessary, explains to team why certain ideas cannot be implemented effectively
  • Meets regularly with Supervisors to discuss goals and progress
  • Performs routine skip-levels with individual team members
  • Responsible for performance review of direct reports and overseeing performance review of entire staff
  • Plans and leads team meetings
  • Develops high-performing employees by providing them with learning opportunities, cross-training opportunities and new challenges whenever possible
  • Recognizes and rewards talent through merit reviews, promotions, and recognition programs
  • Adheres to Departmental Expectations
  • Manages the training program for direct reports
  • Notifies management of all requirements for tools, supplies, etc
  • Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals
  • Provides guidance to subordinates within the latitude of established company policies
  • Recommends changes to policies and establishes procedures that affect immediate organization(s)
  • Manages, perhaps through subordinate supervisors, the coordination of the activities of a section or department with responsibility for results, including costs, methods and staffing. In some instances, this manager may be responsible for a functional area and not have any subordinate employees
  • This role works with PHI on a regular basis both in paper and electronic form and have access to various technologies to access PHI (paper and electronic) in order to perform the job
  • Employee must complete training relating to HIPAA/PHI privacy, General Policies and Procedure Compliance training and security training as soon as possible but not later than the first 30 days of hire
  • Performs other duties as assigned

1,001-5,000 employees

Clinical genetic testing
Company Overview
Natera's mission is to change the management of disease worldwide with a focus on reproductive health, oncology, and organ transplantation.
  • Flexible medical plans
  • Investment options
  • Time off
  • Workplace perks
Company Core Values
  • A person behind every sample
  • Embrace diversity
  • Be accountable
  • Think team
  • Learn and nimble
  • Show me the data
  • Be ready to change the world
  • Integrity is in our DNA