ICQA Associate
Posted on 3/24/2023

501-1,000 employees

E-commerce fulfillment order platform
Company Overview
Shipbob's mission is to provide simple, fast and affordable fulfillment for thousands of brands with an international fulfillment network across the world. The company has developed proprietary technology that combines order and inventory management, warehouse management, predictive data and analytics, as well as optimized shipping for eCommerce companies.
DFW Airport, TX, USA
Experience Level
  • Demonstrates the ability to quickly adapt to changing conditions and solve problems in a timely fashion
  • Ability to determine inventory discrepancies, perform physical inventory cycle counts, and reconcile inventory variances
  • Possesses effective written and verbal communication skills; displays reading comprehension skills
  • Displays the ability to multitask and handle multiple issues at the same time without stress
  • Displays attention to details
  • Ability to lift up to 50 lbs without any health limitations
  • Able to stand and walk continuously during and up to an 8-10hr shift
  • Able to bend, stoop, reach above, and push/pull frequently
  • May be required to flex into other departments as needed
  • Be Mission-Driven. We want team members that are passionate about helping entrepreneurs improve their business, and bring that passion every day
  • Be Humble. We have ambitious goals, and our team members understand that success or failure depends on us working together and leaving egos at the door
  • Be Resilient. Logistics is a complicated business. So is software. We value team members that never give up and keep iterating until a problem is solved
  • Be a Creative Problem Solver. As a startup, we value smart, innovative solutions to complex problems. We fall in love with the problem, not our “favorite” solution
  • Be Safety Minded. It's not just talk; it's the way you work
  • Investigate inventory discrepancies reported by the Operations team
  • Perform physical inventory cycle counts, and reconcile inventory variances
  • Communicate updates and relay important operational information about clients directly to ICQA Lead
  • Resolve merchant facing requests around inventory related issues
  • Comprehension of cycle counts and inventory control processes according to written SOP's
  • Ensure inventory variances are researched and resolved in a timely manner, allowing fulfillment of outbound orders
  • Ensure timely communications to MC team for any orders not able to be fulfilled due to inventory discrepancies
  • Additional duties and responsibilities as necessary