Compensation Overview

$40,000 - $45,000Annually

Entry

Indianapolis, IN, USA

Required Skills

Customer Service

Requirements

Bachelor’s degree or 2+ years of customer service experience.
Ability to thrive in a fast-paced environment and meet performance metrics.
Organization and attention to detail.
Adaptability, multi-tasking ability, and a sense of urgency.
Team player who can connect with others, but who can also produce independent results.

Responsibilities

Responsible for vetting carriers and partnering with those who are deemed safe, accountable, and reliable by all FMCSA standards.
Analyze carrier BASIC percentiles and scores to ensure each carrier is safe to haul freight.
Responsible for authenticating insurance certificates, tax documents, and other miscellaneous documents required to approve a carrier.
Ensure all carriers are compliant with all safety and contractual qualifications throughout the duration of their partnership with Spot.

Today’s logistics marketplace is an ever-changing landscape where you can make your mark. Spot gives you the tools to tackle industry challenges for our partners. Here, initiative, drive, and teamwork form the basis for a rewarding, fast-paced career.

About The Role:

As a Carrier Resources Associate, you would serve as a pivotal resource to our sales team, carriers, and customers. This individual strives to mitigate risk for Spot by thoroughly vetting new carriers before onboarding them. The Carrier Setup Team is responsible for assessing motor carriers who are interested in working with Spot. These team members are even-keeled, creative problem solvers, excellent communicators, and big-picture thinkers.

Schedule: Monday through Friday 08:00 AM – 5:00 PM

Responsibilities:

Responsible for vetting carriers and partnering with those who are deemed safe, accountable, and reliable by all FMCSA standards.
Analyze carrier BASIC percentiles and scores to ensure each carrier is safe to haul freight.
Responsible for authenticating insurance certificates, tax documents, and other miscellaneous documents required to approve a carrier.
Ensure all carriers are compliant with all safety and contractual qualifications throughout the duration of their partnership with Spot.

Skills:

Bachelor’s degree or 2+ years of customer service experience.
Ability to thrive in a fast-paced environment and meet performance metrics.
Organization and attention to detail.
Adaptability, multi-tasking ability, and a sense of urgency.
Team player who can connect with others, but who can also produce independent results.

Pay Information:

$40,000 - $45,000 base pay

#LI-AM1

Spot is built on relationships, combining 24/7 support with a proven, passionate, and dedicated team of logistics professionals. You can reach your true potential through the unlimited opportunities we offer. When you put in the effort, show initiative, solve problems, and build lasting client relationships, you earn respect and rewards. You’ll also be a key component to the success of an industry leader. At Spot, we’ve never lost the entrepreneurial spirit that provides the foundation for our success.

Spot Freight, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Spot Freight is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a disability, you need a reasonable accommodation, please contact our Human Resources team to notify us of your request. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Spot Freight

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Spot is a premier third-party logistics provider, integrating advanced technology like a Transportation Management System and a Carrier Portal to offer tailored shipping solutions. This focus on leveraging technology ensures efficient management of logistics operations, making it an ideal working environment for professionals eager to engage with cutting-edge tools in the logistics industry. The support for unlimited access to freight provides a dynamic and abundant work scope, enhancing career development for its team members.

Company Stage

N/A

Total Funding

N/A

Headquarters

Indianapolis, Indiana

Founded

2009

Growth & Insights

Headcount

6 month growth

↑ 0%

1 year growth

↓ -1%

2 year growth

↑ 17%