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Fleet Reliability Manager
Autonomous Fleet Operations
Confirmed live in the last 24 hours
Locations
Remote
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Bash
C/C++/C#
Linux/Unix
Python
Requirements
  • B.S. in Computer Science, Mechatronics, Electrical, or equivalent engineering field
  • 4+ years in a prior SRE or Systems Administrations role
  • Experience managing Linux systems which includes upgrading, monitoring performance, finding system failures, etc
Responsibilities
  • Lead and Support on-call issue triaging: Own all aspects of the oncall process and lead the team of field support technicians keeping the robots available in the field
  • Track and improve stability initiatives for the fleet, drive the related issues to completion
  • Lead the creation of run-books and support documentation. Work with software engineers, operations, and technicians to optimize the the diagnosing of issues and the curation of the database of existing issues
  • Mentor and Train Engineering Technicians on the specifics of the systems used on the robots
  • Own the automation of detection and recovery of known failure conditions
  • Analyze stability issue root causes and determine actions to mitigate risk and improve future hardware and software releases
Desired Qualifications
  • Experience with C++, bash, python
  • Experience of setting up and tracking the effectiveness of on-call processes and tools
Serve Robotics