Full-Time

Sales Operations Specialist

Updated on 1/23/2025

Symphony

Symphony

501-1,000 employees

Secure communication and collaboration platform

Enterprise Software
Financial Services

Senior, Expert

Belfast, UK

Category
Inside Sales
Sales & Account Management

You match the following Symphony's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • Ability to utilize and understand the firm’s business operations technology system and initiatives, including the external website, department Intranet, social media platforms, CRM, e-marketing software, marketing databases and other marketing technology.
  • Creative problem solver
  • Strong analytical skills
  • Attention to detail
  • Self-motivated, independent, quick learner
  • Bachelor's degree in Marketing, Business Management, or related field.
  • 5+ years experience in a similar role, with a track record of successfully launching products/services to market.
  • High attention to detail and quality, even when working at speed.
  • Experience of go-to-market strategies.
  • Excellent communication and collaboration skills, with the ability to work cross-functionally and with different teams globally.
  • Analytical mindset with the ability to gather and interpret data to drive decision-making.
  • Experience in Financial services is a must.
  • Proficiency in marketing automation tools, CRM systems, and analytics platforms.
Responsibilities
  • Define, design, and interpret reporting to deliver insights & recommendations across the organization
  • Identify, triage, and troubleshoot operational issues and optimize infrastructure/systems/processes for scale
  • Work closely with the finance team to ensure accurate numbers and reporting across all systems
  • Train/educate users on internal applications and new deployments for best practices
  • Develop and document processes and onboarding material, maintain as necessary
  • Collaborate cross-functionally with teams across the organization
  • Work on projects alongside the rest of Sales Operations / Business Operations team

Symphony offers secure and encrypted communication and collaboration tools tailored for the financial sector. The platform enables teams to send messages, share files, automate trade flows, and hold real-time meetings while ensuring compliance with regulatory standards. Unlike its competitors, Symphony focuses specifically on the needs of financial institutions, providing custom bots and apps to streamline workflows. The company's goal is to help businesses innovate and optimize their operations while maintaining high levels of security.

Company Stage

Series E

Total Funding

$497.1M

Headquarters

New York City, New York

Founded

2014

Growth & Insights
Headcount

6 month growth

-3%

1 year growth

0%

2 year growth

-1%
Simplify Jobs

Simplify's Take

What believers are saying

  • AI-powered voice analytics enhance real-time decision-making and compliance monitoring.
  • Partnership with Appian increases market share in regulated industries.
  • Collaboration with Google Cloud improves product offerings in voice analytics.

What critics are saying

  • Competition from platforms like Slack and Microsoft Teams is increasing.
  • Over-reliance on partnerships poses risks if they dissolve or face challenges.
  • Rapid AI development could lead to regulatory challenges in financial services.

What makes Symphony unique

  • Symphony offers secure, encrypted communication tailored for the financial sector.
  • The platform integrates custom bots and apps for workflow automation.
  • Symphony's compliance and security features meet strict regulatory standards.

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