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Account Manager
Work from Home
Confirmed live in the last 24 hours
Locations
Remote • Lowell, MA, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Sales
Requirements
  • Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
  • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
  • Bachelor level degree in any major is preferred
  • Solid experience with CRM software
  • Passion for being part of a team that is dedicated to making a difference for our clients
Responsibilities
  • Assess and understand the needs of our clients to be able to make recommendations for educational products and services
  • Achieve sales and client renewal targets set by management
  • Answer inbound customer calls (approximately 15) per day and outbound customer calls (60-80) per day
  • Understand the products and services offered
  • Assist in client service and build strong relations with our students and families
  • Manage client records to ensure proper follow-up
  • Communicate effectively with internal team and external customers
  • Attend 1 week paid training facilitated remotely and live via Zoom
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