Hawaiian Culture Manager

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A secluded oceanfront retreat on Hawaii's last unspoiled island. On the southeastern coast of the pristine island of Lanai, our five-star, five-diamond resort sits just a moment away from many of the most scenic spots, best reached by foot or 4-by-4, and where the Hawaii found in vintage postcards comes vibrantly to life. Spend your days lounging by our lagoon-style pools, strolling our botanical gardens, reconnecting body and spirit at Hawanawana Spa, and savouring Japanese cuisine at cliff-side NOBU LANAI. From the rugged uplands to the aquatic sanctuary of Hulopoe Bay, the opportunities for adventure – and relaxation – are endless.

Aloha! Four Seasons Resorts Lana'i is seeking a Hawaiian Culture Manager.

JOIN OUR 'OHANA

Aloha! Four Seasons Resorts Lana'i is seeking aHawaiian Culture Manager.

The Hawaiian Culture Manager. manages the day to day operation, staff, tour schedules and administrative duties of the Cultural department. We are looking for individuals who have a solid knowledge of Hawaii and Hawaiian culture. They are hands on and have good communication skills and are able to evidence professionalism and adaptability. Effective communication is paramount with guests and peers.

Job Responsibilities:

• Managing, training and monitoring staff and supporting staff development

• Ensuring staff adhere to safety regulations

• Ensuring that equipment and facilities are safe and that guests are instructed in safety procedures

• Assessing risk and acting upon any issues arising from this assessment

• Providing instruction in a specialist area

• Undertaking courses to keep your own qualifications and skills current

• Planning appropriate programs of outdoor activities for guests and groups

• Preparing educational resources for staff

• Dealing with queries, problems and complaints from guests

• Purchasing, checking, maintaining and preparing equipment

• Evaluating the work of the Centre and planning new activities to meet changing demands

• Monitoring weather and environmental conditions

What We Look For:

• Previous management experience preferred.

• Technical skills and knowledge required (Systems: Excel, Word, Publisher). Hotel systems.

• Ability to work indoors and outdoors in activities outlets required.

• Knowledge of outdoor activities preferred.

• Knowledge of the Hawaiian Culture and Lāna’i required.

• Solid knowledge of the location and have a hands on leadership approach.

• Organizational, motivational and leadership skills, excellent communication skills (both written and verbal), ability to create, plan and manage activities effectively, strong business knowledge, analytical skills and interpersonal skills, and up-to-date knowledge of computer programs and applications.

• Energetic, approachable, flexible and creative.

Candidates must have valid work authorization for the U.S.

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.

FOUR SEASONS RESORTS LANA'I

On this pristine island, Four Seasons Resorts Lana’i provides a one-of-a-kind experience - presenting both ocean and highlands landscapes and balancing a sense of tranquility with an abundance of recreational activities. In our exquisite Resorts - frequently listed among the world's finest - Four Seasons combines the very best of Lana'i. Four Seasons Resorts Lana'i has been named Best Hotel in The USA by U.S. News & World Report, the global authority in rankings and consumer advice, in 2020 Best Hotels rankings. As an employee of the Four Seasons Resorts Lana'i, the opportunities are endless and so are the experiences!

Learn more about what it's like to work at Four Seasons Resorts Lana’i, visit us:

Twitter: https://twitter.com/FSLanai

Facebook: https://www.facebook.com/FourSeasonsResortsLanai

Instagram: https://www.instagram.com/fslanai/

FOUR SEASONS HOTELS & RESORTS

Four Seasons is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. The deeply instilled Four Seasons culture is personified by its employees – people who share a single focus and are inspired to offer great service. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

Learn more about what it is like to work at Four Seasons, visit us:

http://jobs.fourseasons.com/

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

https://www.facebook.com/FourSeasonsJobs

https://twitter.com/FourSeasonsJobs

WHAT TO EXPECT

• Salary Range: $70,000-$72,500

• Energizing Employee Culture where you are encouraged to be your true self!

• Comprehensive learning and development programs to help you master your craft.

• Competitive wages and benefits (Medical, Dental, Vision and Retirement Plan) as well as Paid Time Off & Holiday Pay

• Inclusive and diverse employee engagement & recognition events all year-round.

• Exclusive discount and travel programs with Four Seasons

• Complimentary Dry Cleaning for Employee Uniforms & Employee Meals

• And so much more!

We look forward to receiving your application, mahalo!

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf