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Quality Assurance Manager

Confirmed live in the last 24 hours

Cresco Labs

Cresco Labs

1,001-5,000 employees

Produces and distributes cannabis products

Consumer Goods

Senior, Expert

Fall River, MA, USA

QA & Testing
Quality Assurance
Required Skills
  • Bachelor’s Degree
  • 5+ years' experience in a quality role
  • Prior experience in highly regulated industry: healthcare, medical devices, pharmaceutical, consumer packaged goods (food), cannabis, agricultural or tobacco
  • Highly desirable: FDA, HACCP, GFSI (Global Food Safety Initiative) such as BRC, SQF, FSSC 22000, ISO 9001:2015
  • Prior experience with product sampling, inspection procedures, customer complaints, product investigations, and CAPA
  • Prior experience in regulatory agency audits and correspondence
  • Ability to follow written procedures and monitor others for adherence to written procedures
  • Strong written and verbal communication skills
  • Detail-oriented
  • Utilizes critical thinking to troubleshoot issues
  • Able to manage personnel effectively
  • Demonstrates high sense of urgency and proactive thinking
  • Experience with Continuous Improvement initiatives is a plus
  • Experience with Good Agricultural Practice (GAP) is a plus
  • Experience with Regulatory Agency Investigations is a plus
  • Experience with leading Analytical Laboratories (chemical, microbiology) is a plus
  • Responsible for management of all quality related activities across multiple sites
  • Intricate part of the site Leadership Team
  • Oversees incoming packaging component, raw material, bulk material, in-process and finished product sampling and inspection
  • Oversees and ensures equipment and product line clearances before production runs
  • Oversees cleaning and sanitation verification
  • Oversees and ensures scale and thermometer verification
  • Manages and writes customer complaint and product investigations
  • Assist with Quality Systems document writing and revisions
  • Oversees the Inspection and verification of compliance labels for finished goods
  • Reviews COAs for regulatory compliance and specification adherence
  • Ensures Inspection of packaged orders to ensure correct content and quantities
  • Maintains retain samples and customer return samples
  • Manage and track stability sampling and testing per state regulation
  • Reviews batch manufacturing records, logbooks, test results
  • Discusses issues and concerns directly with line personnel and operations management
  • Performs GMP facility inspections
  • Participates in corporate Quality internal audits
  • Collaborates with operational functions to troubleshoot manufacturing and production defects
  • Monitors compliance to established Good Manufacturing Practice (GMP) and GFSI guidance
  • Facilitates creation of and/or updates to product safety plans or product process parameters
  • Overall accountability for product discontinuation, quarantine, destruction, rework, withdrawal/recall to operations and quality management
  • Perform batch record review and release of batches/lots
  • Performs data analysis and reporting including KPIs, potency, microbiological results, and pesticide results
  • Leads Quarterly Management review process
  • Leads mock recalls/withdrawals
  • Conducts all duties in compliance with safety rules, applicable SOPs
  • Regular Travel to other facilities within the state, occasional travel out of state to help with new market launches, training, etc.

Cresco Labs is a leading cannabis company offering a diverse portfolio of trusted brands tailored to various consumer lifestyles. They utilize state-of-the-art facilities to deliver high-quality cannabis products with a consumer-packaged goods (CPG) approach.

Company Stage


Total Funding



Chicago, Illinois



Growth & Insights

6 month growth


1 year growth


2 year growth