Full-Time

HR Operations Manager

Confirmed live in the last 24 hours

Koalafi

Koalafi

201-500 employees

Financing solutions for merchants' checkout processes

No salary listed

Senior

Richmond, VA, USA

Category
Human Resources
People & HR
Required Skills
Excel/Numbers/Sheets
Requirements
  • 5+ years proven experience in payroll or HR operations position with increasing responsibility in a fast-paced environment
  • 3+ years of experience with corporate benefits
  • Strong knowledge of tax and wage laws across states
  • Highly skilled with Microsoft Excel
  • Excellent verbal and written communication skills
  • Ability to handle highly sensitive and confidential information with accuracy
  • Exceptional multi-tasking and organizational skills
  • Bachelor’s degree required
Responsibilities
  • Lead and oversee the biweekly multi-state payroll process for approximately 200 associates ensuring accuracy, compliance, and timely execution to meet associate and organizational needs
  • Develop and implement industry leading practices for payroll reporting to support external compliance requirements and strengthen internal financial controls
  • Drive financial alignment to the organization and department budget in partnership with Finance & Accounting team including managing exceptions and increasing automation
  • Establish and maintain state & local tax agency accounts including opening new accounts, responding to requests, resolving issues and overdue balances, pausing accounts as needed when staff headcount fluctuates
  • Own and manage all aspects of 401(k) program including monitoring eligibility, supporting associate enrollment, ensuring compliance with tax regulations and alignment with relevant legislation (e.g. SECURE 2.0)
  • Oversee and manage external compliance efforts including annual 5500 filings and 401(k) audits, ensuring adherence to regulatory requirements
  • Stay ahead of evolving payroll laws and regulations, ensuring compliance with payroll taxes, final pay & PTO payout requirements, FLSA guidelines, paid family leave, state disability, and other relevant labor laws
  • Conduct in-depth research on emerging employment legislation (e.g. pay transparency) and provide strategic recommendations to leadership on necessary policy updates
  • Administer the company’s Paylocity HRIS including managing payroll, benefits enrollment, integrations with third party platforms, tax configurations, associate changes and manage relationship with Paylocity through weekly meetings
  • Ensure data accuracy and integrity in Paylocity HRIS by implementing regular audit processes and continuous improvements
  • Build custom and complex reports to reflect payroll & benefits data and share emerging trends and takeaways with leadership
  • Act as a trusted resource for associates by addressing and resolving inquiries with a focus on associate experience
  • Serve as integral member of the HR Operations team to lead and execute key strategic projects and initiatives
Desired Qualifications
  • Knowledge of Paylocity HRIS preferred
  • Experience with managing an HRIS transition project preferred

Koalafi provides financing solutions that simplify the checkout process for merchants and improve customer satisfaction. Their service allows businesses, such as furniture retailers, to offer a single application that accommodates all credit types, enabling them to provide pay-over-time options to nearly every customer. This integration of financing directly into the checkout flow helps increase sales and customer retention, with approval rates for financing exceeding 90%. Koalafi generates revenue through fees from its financing services and partnerships with merchants. The company's goal is to help businesses unlock new revenue opportunities and adapt to the evolving buying habits of consumers by streamlining the financing process.

Company Size

201-500

Company Stage

Early VC

Total Funding

$10.9M

Headquarters

Glen Allen, Virginia

Founded

2014

Simplify Jobs

Simplify's Take

What believers are saying

  • Koalafi's leadership expansion signals commitment to innovation and sustainable growth.
  • Partnerships with platforms like Versatile Credit expand Koalafi's market reach.
  • The rise of BNPL services aligns with Koalafi's pay-over-time offerings, capturing more market share.

What critics are saying

  • Emerging fintech startups offering similar solutions could erode Koalafi's market share.
  • Rising interest rates may reduce demand for Koalafi's financing products.
  • Dependence on furniture retailers means sector downturns could impact Koalafi's revenue.

What makes Koalafi unique

  • Koalafi offers a single application for all credit types, enhancing merchant sales.
  • The company integrates financing directly into checkout, boosting conversion and approval rates.
  • Koalafi's model supports pay-over-time products, increasing customer retention and satisfaction.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Unlimited Paid Time Off

Paid Vacation

401(k) Retirement Plan

401(k) Company Match

Student Loan Assistance

Tuition Reimbursement

Commuter Benefits

Parental Leave

Inclusion and Associate Engagement Programs

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

-2%

2 year growth

-7%
PR Newswire
Apr 16th, 2025
Koalafi Expands Executive Team And Board To Accelerate Growth And Innovation In Non-Prime Consumer Finance

RICHMOND, Va., April 16, 2025 /PRNewswire/ -- Koalafi, a leading consumer finance company, today announced a series of strategic leadership appointments that signal the company's continued momentum and commitment to innovation and sustainable growth.Charles Battle has joined the company as Chief Product and Technology Officer (CPTO), bringing a proven track record of building high impact fintech product and technology teams, most recently as the Head of Product at Ibotta. In his new role, Battle will oversee product strategy, engineering, and platform innovation, helping Koalafi scale its financing offerings and retail footprint."We're thrilled to welcome Charles to the leadership team," said Eric Kobe, CEO of Koalafi. "His deep expertise at the intersection of technology and consumer finance will be instrumental as we enhance our platform and deliver smarter, more inclusive financing solutions to merchants and the customers they serve."Koalafi also announced the addition of two accomplished industry veterans to its Board of Directors:Miles Reidy, Partner Emeritus at QED Investors, brings decades of experience in financial services and retail, including previous leadership roles as CFO at Sears Holdings and Audax Health. At QED, Reidy has been a trusted advisor to numerous high growth fintech companies, helping them scale responsibly.Steve Allocca, a fintech executive and entrepreneur, joins the board with deep operational and lending expertise. Most recently CEO of Funding Circle US, Allocca has also profitably grown multi-billion-dollar businesses at several leading financial institutions, including PayPal, Wells Fargo, LendingClub, and Bluevine."Miles and Steve bring an extraordinary breadth of experience and insight into the challenges and opportunities of modern consumer finance and scaling businesses," said Kobe. "Their guidance will be invaluable as we double down on our mission to provide inclusive financial products that help businesses and consumers succeed."These leadership appointments reflect Koalafi's strong growth trajectory and its vision to modernize point-of-sale financing with a focus on transparency, access, and customer experience.About KoalafiKoalafi (koalafi.com) offers convenient and transparent financing options that enable non-prime consumers to make life-changing purchases

Koalafi
Dec 17th, 2024
Koalafi is a Winner in Furniture Today's 2025 Reader Rankings Awards

Koalafi is a winner in Furniture Today's 2025 Reader Rankings awards.

Koalafi
Sep 4th, 2024
Mark Denman Joins Koalafi as Executive Vice President of Business Development, Bringing Decades of Industry Expertise

Koalafi, a financial technology company committed to delivering inclusive financial products, is pleased to announce the appointment of Mark Denman as Executive Vice President of Business Development, effective August 28, 2024.

PR Newswire
May 22nd, 2024
Eric Kobe joins Koalafi as President, Bolstering Leadership Team for Next Phase of Growth

Eric Kobe joins Koalafi as President, bolstering leadership team for next phase of growth.

Koalafi
Dec 5th, 2023
Koalafi is recognized by Furniture Today readers as a top Consumer Finance Company

Koalafi Is Hiring is proud to announce that Koalafi was named as one of two finalists in Furniture Today's 2023 Reader Rankings survey.