Full-Time

PBX Operator

The Hay-Adams

Posted on 6/8/2024

B. F. Saul Company

B. F. Saul Company

51-200 employees

Operates a portfolio of business class hotels

Real Estate

Entry

Washington, DC, USA

Required Skills
Customer Service
Requirements
  • High School diploma or equivalent
  • Customer service experience preferred
  • General computer experience required
  • Good knowledge of English
  • Ability to speak clearly, read, and write
  • Excellent calm professional telephone voice
  • Basic math skills
  • Ability to carry out detailed instructions
  • Ability to work well under pressure and in emergency situations
Responsibilities
  • Answer all external and internal calls professionally
  • Provide information about the hotel and local area
  • Log requests and calls to other departments
  • Handle guest wake-up requests
  • Monitor security screens and report suspicious activities
  • Assist with front office tasks
  • Keep a log of daily activities
  • Perform other reasonable duties as required

The B. F. Saul Company Hospitality Group operates with strong franchise agreements with industry leaders such as Intercontinental Hotels Group, Marriott International, and Hilton, ensuring consistent standards and strong brand recognition. This company offers a distinctive career opportunity in the hospitality industry by managing a diverse portfolio of business class hotels, which includes full-service, select service, extended stay venues, and specialized conference and training facilities. Employees benefit from a robust organizational structure and opportunities to engage with various service models and guest experiences, making it a premier choice for hospitality professionals.

Company Stage

N/A

Total Funding

N/A

Headquarters

Bethesda, Maryland

Founded

1892

Growth & Insights
Headcount

6 month growth

0%

1 year growth

3%

2 year growth

3%
INACTIVE