Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform how technology delivers service. With Jobber they can quote, schedule, invoice, and collect payments from their customers while providing an easy and professional customer experience. Running a small business today isn’t how it used to be—how we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want!
Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work and Canada’s Most Admired Corporate Cultures. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team with over thirty years of industry experience, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers.
The role:
Reporting to the Engineering Manager, the Principal Salesforce Engineer will be the technical leader of our Salesforce development team. You will drive end-to-end programs and implementations in Jobber’s Salesforce ecosystem and integrated systems.
In this role, you must champion best practices for well-tested, scalable, and well-organized code. In addition, you will customize and extend tools and processes to increase the effectiveness of your team.
The Principal Salesforce Engineer will:
- Leverage SFDC expertise to act as a technical architect and hands-on Salesforce developer for Jobber.
- Act as a leader, coach and mentor for the development team.
- Design and manage technical architecture solutions involving multiple platforms, focused on integration, authentication, and scalability.
- Make informed decisions on architectural design, considering trade-offs, benefits, and recommendations.
- Design and build Salesforce solutions in collaboration with the Functional teams, deciding on the best mix of declarative, programmatic, and AppExchange solutions.
- Act as the Subject Matter Expert for Salesforce at Jobber.
- Serve as the Subject Matter Expert on the Salesforce platform and beyond, focusing on:
- In-depth Salesforce platform knowledge, staying updated with releases and guiding on new capabilities.
- Security coordination with stakeholders to ensure integrated technical strategies.
- Design and implement integrations with external systems, focusing on Salesforce APIs, middleware, and custom development for data integrity and security.
- End-to-End Technical Solutions:
- Develop scalable & adaptable solutions with a balanced use of configuration and low code.
- Maintain architectural documentation and support the current Salesforce instance, ensuring best practices in data model, coding, and security.
- Drive UX and design strategies, seeking platform adoption improvements.
- Identify process and system optimization opportunities for efficiency and enhanced user experience.
To be successful, you should have:
- Expert-level experience in Salesforce technical architecture implementations, customization, integration and data migration, with approx 8+ years of experience.
- You are a software developer at heart, with excellent APEX, and SOQL programming skills.
- Strong experience with agile methodologies including version control (Git), CI/CD, Automated testing & Quality control, Applicant Resiliency, and Security.
- You have excellent communication and collaboration with experience working cross-functionally with other engineering and stakeholder teams to delivery end-to-end solutions.
Even better if you have:
- Experience building Salesforce integrations with other Object-Oriented-based in-house applications, using relevant APIs and Integration frameworks
- Strong Salesforce solutions background, including strategy and management.
- Expertise in Salesforce Security, Integration, and technologies such as REST, SOAP, and EAI processes.
- Salesforce Certified Application Architect, System Architect, and other relevant certifications.
What you can expect from Jobber:
Having been named as a Top 10 Great Place to Work in Canada, we walk the talk. Here are just some of the great things you can expect from us:
- A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, RRSP matching, and stock options.
- A dedicated Coaching and Development function, including Development Coaches, to help build the career you want and hit the goals you set, while ensuring you’re reaching your fullest potential.
- Support for all your breaks: from vacation to rest and recharge, your birthday off to celebrate, health days to support your physical and mental health, and parental leave top-ups to support your growing family.
- A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.
- To work with a group of people who are humble, supportive, and give a sh*t about our customers.
We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.
A bit more about us:
Job by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!
