CCM Coordinator / Manager @ Aledade

INACTIVE

Full-Time

CCM Coordinator / Manager

Aledade

1,001-5,000 employees

Empowers primary care practices with value-based solutions

Data & Analytics

AI & Machine Learning

Junior, Mid

Wilmington, DE, USA

Required Skills

Communications

Customer Service

Requirements

1-3 years of experience
Strong competency in professional Health Care services industry
Must have strong written and verbal skills in English
Experience using Associated software Hospital based systems
Must have knowledge of a variety of computer software applications
Organized
Attention to detail
Ability to multitask
Strong communication skills
Deadline oriented
Ability to work with minimal supervision
Basic use of Microsoft Produces
Ability to work in a team environment
Customer service mentality
Strong written & verbal communication skills in English
Uses critical thinking to assess potential issues and does not focus on just the POC when speaking
Be a team player
Ability to sit and/or stand for extended periods
Ability to perform work on a computer for extended periods
Ability to attend work and meetings with excellent attendance and punctuality
Ability to bend and lift up to 25 lbs
No travel required

Location: Stoney Batter Family Medicine

Position: CCM Coordinator / Manager

Schedule: 8-hour shift; Monday to Friday; Flex time available

Benefits: Health insurance; Paid time off

Stoney Batter Family Medicine Associate P.A. CCM program provides quality outreach for patients with multiple chronic condition. On a daily basis, CCM Case Manager will coordinate care, outreach to patients providing care management services and accurate and timely documentation.

Essential Duties: The duties listed below are the essential functions of this position, and they may change as the needs of the company demand. All CCM Coordinator / Care Managers are expected to do what is necessary to get the work done and to cooperate fully with their supervisor’s requests for additional or altered duties.

 Identifies and implements the appropriate level of intervention based upon the member’s needs and clinical progress

 Maintain proper documentation including

o. Patient notes

o Messaging

o Care Plans

o Medication Reconciliation

o Scheduling notes

 Coordinate with Provider on

o Goals

o Patient Needs

o requirements

 Shares goals with the member and family as appropriate

 Schedules follow up calls as necessary

 Keeps a calendar and f/u on issues

o If meds were changed

o BP calls back in a week

o Depression meds call back in a week

 Documents progress towards meeting goals and resolving problems

 Coordinates care and services with other offices as needed

 Schedule visits

 Assist provider on AWV’s by completing the assessment portion

 Orders DME

 Provide virtual visit to patient when necessary

 Check voicemails multiple times a day

 Support other case managers at times of absences including

o Patient Contact

o Call coverage

o Messaging

 Participate in regularly scheduled meetings as needed

 Access Aledade APP daily for

o Admission data on covered patients to avoid readmissions

o Care Gap

 Graduates and defers pts when needed

 Other duties as assigned

Education/Training/Experience:

1-3 years of experience
Strong competency in professional Health Care services industry
Must have strong written and verbal skills in English.
Experience using Associated software Hospital based systems
Must have knowledge of a variety of computer software applications

Skills & Abilities Required:

Organized
Attention to detail
Ability to multitask
Strong communication skills
Deadline oriented
Ability to work with minimal supervision
Basic use of Microsoft Produces
Ability to work in a team environment
Customer service mentality
Strong written & verbal communication skills in English
Uses critical thinking to assess potential issues and does not focus on just the POC when speaking
Be a team player

Physical Requirements:

Ability to sit and/or stand for extended periods
Ability to perform work on a computer for extended periods
Ability to attend work and meetings with excellent attendance and punctuality
Ability to bend and lift up to 25 lbs.
No travel required

Please note this position is posted on behalf of our partner practices. This individual will be working at the specific practice that is mentioned in the above details and will not be a direct employee of Aledade, Inc. so will therefore not be eligible for the benefits available to Aledade employees.

Aledade

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Aledade, Inc. stands out as a leading network of independent primary care, offering robust support to practices through its unique model that combines advanced data analytics, user-friendly workflows, and health care policy expertise. The company's commitment to the success of independent practices is demonstrated through its strong payer relationships and integrated care solutions, which enable physicians to thrive financially while focusing on patient health. With over 1,500 practices across 45 states and the District of Columbia, Aledade's shared risk and reward model, managing over 2 million patient lives, showcases its industry leadership and its significant role in the evolving healthcare landscape.

Company Stage

Series F

Total Funding

$657.6M

Headquarters

Bethesda, Maryland

Founded

2014

Growth & Insights

Headcount

6 month growth

↑ 4%

1 year growth

↑ 23%

2 year growth

↑ 92%

INACTIVE