A universe of opportunities. Open to you.

Payoneer’s mission is to empower anyone, anywhere to participate and succeed in the global economy. If our mission connects with your values, if you revel in solving complex challenges, and if you want to continuously advance your career, come realize your potential at Payoneer!

Life at Payoneer is a global community, where you’ll work with colleagues all over the world, in a hybrid or remote work frame. As an equal opportunity employer, the only things that matter to us are your skills, your drive, and your desire to have a positive impact on others.

Payoneer is looking for a highly talented Key Account and Customer Success Team Leader for Ukraine to join a market-defining fast-growing global Fintech business. Working in a dynamic environment, the incumbent will be tasked to manage a team of  Key Account and Customer Success Managers to increase business adoption and market penetration by enabling hundreds of thousands of SMBs and professional businesses in Europe to pay and get paid globally with Payoneer’s fast, flexible, secure and low-cost solutions.

An integral role in Payoneer’s GTM org, you will be responsible for managing existing customers channel, executing against Payoneer’s regional managed customers strategy. You will focus on driving high performance within the team, optimizing productivity & GTM efficiency, and expanding the growth and customers share of wallet. The ideal candidate will be comfortable in a fast-paced, multi-tasked, high energy environment with an ability to deal with ambiguity. Ability to work in constant change is a key.

What You’ll Be Spending Your Time On

• Owning and achieving quarterly targets; driving customer growth in revenue and retention.
• Manage Ukrainian team of Key Account and Customer Success Managers, driving high performance, growth mindset, high level of engagement and professional development.
• Develop and execute GTM plans to grow and expand customer share of wallet, increasing stickiness and loyalty.
• Drive efficiencies, productivity of the team and tracking in the whole managed customer portfolio.
• Optimize collaboration and efficiencies with the sales team to maximize customers growth and to retention.
• Optimize collaboration with Operations, to make sure, that your team is focused on growth, not on problem solving.
  
  

Is this you?

The Payoneers Are

Accountable | Adaptable | Collaborative | Communicative | Fast Learners | Independent | Motivated | Problem Solvers | Resilient | Technically Proficient

Have you got this kind of stuff?

• At least 5 years of experience in business development, sales or key account management, with at least 2 years demonstrative experience in team management.
• Track record of meeting and exceeding business established goals
• Ability to drive operational excellence through innovative initiatives
• Ability to manage a high performing team and to influence internal stakeholders
• Strong team player, self-motivated and the ability to work independently
• Excellent verbal and written communication skills
• Analytical thinking to promptly convert analysis into action
• Resilience, ability to make decisions in a changing environment, anticipate future needs and drive results
• Fluency in Ukrainian and English

Not a Must But a Great Advantage

• Experience in the Payments and Banking industry
• Familiarity with the B2B and SMB/SME Customer Segment
• Experience working and excelling at high growth, international company with diverse culture

Who we are:

Payoneer (NASDAQ: PAYO) is the world’s go-to partner for digital commerce, everywhere.  From borderless payments to boundless growth, Payoneer promises any business, in any market, the technology, connections, and confidence to participate and flourish in the new global economy. Powering growth for customers ranging from aspiring entrepreneurs in emerging markets to the world’s leading brands, Payoneer offers a universe of opportunities, open to you.