Full-Time
Operation Support Specialist
Multiple Teams
Posted on 8/15/2025
GE Healthcare
1-10 employees
Imaging, monitoring, and healthcare IT solutions
Compensation Overview
$63.4k - $95k/yr
Union City, NJ, USA
In Person
Relocation Assistance Provided: Yes
 Customer Experience & Support (1) |
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- BS or BA degree and demonstrated process management experience
- Or an AA degree and 2 years experience in process management
- Or 4 years process management experience
- Prior experience with Calibration standards and test equipment requirements
- Calibration management to meet 100% compliance Lifecycle management of test equipment (EOL, new requirements, service delivery needs)
- Manage the Calibration Vendor activities such as calibration, tagging, initial release, repairs, and continuous improvement.
- Monitor the vendor to assure service delivery and metrics per contract within financial guidelines of contract.
- Drive the Supplier Quality Engineers to address vendor issues.
- Minimize Material spent through monthly analysis, corrections, employee training and awareness, identifying and implement productivity opportunities.
- Regularly report metrics back to internal customer groups.
- Leads and is responsible for Tool & Test Equipment allocation, purchase and repair processes, budgets and compliance.
- Oversee GENPACT team supporting the test equipment activities. Manage relationships between GENPACT Process Leaders (PLs), Site Leader (SL), and GE Healthcare (GEHC) Field Service Organization.
- Leadership of Service Delivery Processes, metrics, compliance, and improvement for the calibration program.
- Lead DCS Test equipment process improvement initiatives, leverage Local Customer Team (LCT) synergies and drive national operational initiatives.
- Provide communications and lead actions to meet or exceed DCS Service Delivery goals including but not limited to: Tools & Test Equipment, Purchasing,and Monthly Zone scorecards/metrics.
- Drive constant quality improvement using Lean for tools and processes.
- Key liaison for Zones to lead resolution and engaging necessary resources needed to proactively resolve Service Calibration Issues.
GE Healthcare Systems provides medical technologies and digital infrastructure to improve diagnosis, treatment, and monitoring of patients. Its products include imaging systems, mobile diagnostic devices, patient monitoring tools, and healthcare IT software that work together as hardware, software, and services to support hospitals, clinics, and researchers. The company differentiates itself with a large, integrated ecosystem, strong focus on AI analytics, and a global service network backed by substantial R&D investment. Its goal is to improve patient outcomes and the efficiency of healthcare delivery by enabling accurate diagnoses, effective treatments, and scaled operations.
Company Size
1-10
Company Stage
IPO
Headquarters
Chicago, Illinois
Founded
1892
Simplify's Take
What believers are saying
- $2.3B Intelerad acquisition boosts cloud imaging amid $5.1B Q1 2026 revenue.
- DeepHealth AI partnership lifts breast cancer detection 21% globally.
- $21.8B backlog and supply chain shifts sustain 3-4% organic growth.
What critics are saying
- Siemens Cios Alpha erodes CT share with superior resolution by Q2 2027.
- Canon Vantage Galan captures MRI contracts 20-30% cheaper in 6-12 months.
- FTC probe forces Intelerad divestitures, costing $300-500M by Q1 2027.
What makes GE Healthcare unique
- GE HealthCare's four divisions span imaging, ultrasound, patient care, and pharmaceutical diagnostics.
- Bangalore's $50M R&D center drives innovations across 100+ countries.
- Photonova Spectra's Deep Silicon detectors enable 8-bin energy resolution CT imaging.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
401(k) Retirement Plan
401(k) Company Match
Tuition Reimbursement
Relocation Assistance
Company News
GE HealthCare has announced a digital integration between its bkActiv intraoperative ultrasound system and Medtronic's Stealth AXiS surgical navigation system, now commercially available for cranial procedures. The integration allows neurosurgeons to use bkActiv as a plug-and-play real-time visualisation solution during procedures. The system addresses "brain shift", a natural movement of the brain during surgery that reduces pre-surgical image accuracy. bkActiv provides live ultrasound images alongside pre-operative MRI or CT scans on the Stealth AXiS system, recently cleared by the FDA for cranial procedures in the United States. Features include sterilisable transducers, sensitive colour Doppler for blood flow visualisation, and remote control capability from the sterile field. The companies will showcase the integration at the American Association of Neurological Surgeons Annual Scientific Meeting in May 2026.
GE HealthCare is showcasing its cardiology portfolio at ACC.26, featuring AI-enabled imaging technologies and software solutions addressing cardiovascular disease, which kills over 900,000 Americans annually. The company received US FDA 510(k) clearance for Photonova Spectra, a photon-counting CT system with proprietary Deep Silicon detectors designed to provide ultra-high-definition cardiac imaging and improved plaque characterisation. GE HealthCare introduced ReadyFix fleet management solution for MAC VU360 ECG workstations, enabling remote diagnostics and software deployment to optimise device uptime. The company also announced a US collaboration with Gentuity, connecting customers with HF-OCT and Vis-Rx PRIME Micro-Imaging Catheter for enhanced coronary procedure visualisation. The $20.6 billion company serves patients globally with imaging, diagnostics and AI solutions across the cardiology care pathway.
GE HealthCare has received FDA 510(k) clearance for Photonova Spectra, a photon-counting computed tomography system powered by its Deep Silicon detector technology. The system directly counts individual photons and measures their energy, enabling higher spectral and spatial resolution compared to conventional CT systems that first convert X-rays into visible light. Photonova Spectra features 8-bin energy resolution, wide detector coverage and rapid 0.23-second rotation speed, supporting fast acquisition and detailed visualisation across multiple clinical specialties. The system automatically captures spectral and ultra-high definition spatial data simultaneously without requiring special protocols. The technology incorporates NVIDIA accelerated computing to process up to 50 times more data than conventional CT systems. GE HealthCare is collaborating with institutions including UW-Madison and Stanford Medicine to explore clinical applications and imaging protocols.
GE HealthCare has appointed Kevin Lobo, chair and CEO of Stryker Corporation, to its board of directors effective 13 March. Lobo brings over 25 years of medical technology, operational and financial leadership experience to the role. Lobo has served as Stryker's CEO since October 2012 and board chair since July 2014. Previously, he held leadership positions at Johnson & Johnson, including president of Ethicon Endo Strategy, and at chemical and pharmaceutical company Rhône-Poulenc. His early career included finance roles at KPMG, Unilever and Kraft Canada. GE HealthCare chairman H. Lawrence Culp said Lobo's clinical expertise and track record of driving innovation would strengthen the board as the company pursues growth priorities in personalised, connected healthcare.
Arthur J. Gallagher, an insurance brokerage and consulting firm, stands out amongst cash-producing stocks with a 12.8% trailing 12-month free cash flow margin. The company has demonstrated strong revenue growth of 17.9% annually over the past two years and earnings per share growth of 17.7% annually over five years, outperforming peers. In contrast, Grand Canyon Education faces challenges with underwhelming student numbers and modest earnings growth of just 7.2% annually over five years, despite a 21.6% free cash flow margin. GE HealthCare also struggles with weak 2.7% annual revenue growth over two years and limited organic expansion. Arthur J. Gallagher, operating in approximately 130 countries, provides insurance brokerage, reinsurance and consulting services globally.