Risk Control Specialist

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. 

CNA seeks to offer a comprehensive and competitive benefits package to our employees that helps them — and their family members — achieve their physical, financial, emotional and social wellbeing goals.

For a detailed look at CNA’s benefits, check out our Candidate Guide.

Under broad supervision, conducts risk control assessment, evaluation, consulting and technical support for prospective, new and renewal business.

JOB DESCRIPTION:

Essential Duties & Responsibilities

Performs a combination of duties in accordance with departmental guidelines:

Performs workplace/work site risk evaluation and consultative risk improvement services, and makes risk recommendation for the underwriting function.

Includes recommending solutions to customers to minimize risk.

Works with senior risk control staff to assess account and/or book of business needs and implements customized strategy.

Partners with underwriting and other areas to provide information for risk evaluation and assessment. Includes reviewing accounts for operational issues, claims, profitability and agency management, etc.

Analyzes losses on individual accounts or specific book of business to identify root cause of loss, trends and emerging issues.

Develops and maintains business relationships with internal and external business partners.

Conducts education, training programs, and presentations.

Conducts agency/broker visits to build relationships, discuss account or book of business issues, and market company products and services.

May identify opportunities for new products and services.

May provide expertise in one or more specialty area.

May be responsible for special projects and presentations.

May perform additional duties as assigned.

Reporting Relationship

Typically Manager or above
 

Skills, Knowledge & Abilities

1. Solid technical and product specific expertise, risk control evaluation and assessment skills and knowledge of insurance and risk control principles, practices and procedures.  
2. Strong interpersonal, communication, negotiation and presentation skills.  Ability to effectively interact with all levels of internal and external business partners. 
3. Strong organizational skills with the ability to prioritize multiple concurrent assignments.   
4. Ability to deal with ambiguous situations and issues.   
5. Strong analytical and problem solving skills. 
6. Ability to work independently. 
7. Ability to exercise independent judgment and make critical business decisions effectively. 
8. Knowledge of Microsoft Office and other business-related software.    
9. Ability and willingness to travel extensively. 
 

Education & Experience

1. Bachelor's degree or equivalent experience.  Professional designations preferred.  
2. Typically a minimum three to five years risk control experience with proven track record of results.  
 

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CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact[email protected].