The Opportunity

The Director, Site Reliability Engineer (SRE) is responsible for critical contributions to the technology strategy, architecture, and standards for the cloud enablement strategies. The Director, SRE is responsible for leading and managing a team of engineers to ensure the high availability, performance, and scalability of Euna’s cloud infrastructure and services. Primary focus will be on building and maintaining a reliable and robust technology ecosystem, guaranteeing exceptional service uptime and customer satisfaction. The incumbent engages regularly in thought leadership and must understand the complexities of application services in multiple cloud environments. The Director delivers impactful contributions, KPI’s, progress reports and key metrics to senior leaders for enterprise technology initiatives.

Responsibilities:

• Formulates and executes a comprehensive strategy to ensure the reliability, scalability, and performance of the Euna cloud application environments.
• Identifies and prioritizes areas for improvement, create roadmaps, and establish measurable goals to track progress and drive continual enhancement.
• Drives the adoption of automation, monitoring, and alerting tools to enhance the reliability and availability of our systems.
• Collaborates with engineering teams to design and implement self-healing systems, proactively identifying potential issues and automating recovery processes.
• Evaluates, selects, develops, and maintains relationships with strategic vendors and business partners to ensure quality, reliability, flexibility, and cost control.
• Ensures that all developing proposals and planning work are consistent with both strategic plans & business objectives.
• Manages SRE team to ensure adequate staffing and efficiency through training, counseling, supervising, and reviewing the performance of employees.
• Establishes and utilizes service level agreements, key performance indicators (KPIs), and metrics to ensure the availability, quality, and performance of cloud infrastructure systems meet and exceed business requirements.
• Develops short and long-term objectives and plans, as well as provides guidance for the career growth and development of SRE team.

Required Qualifications:

• Technical proficiency in scripting languages (Python, Shell, Go) and infrastructure-as-code (Terraform, Ansible).
• Experience mentoring team members and conducting regular talent assessments and provide feedback.
• Experience in managing teams, with a proven track record to lead strong-willed technical professionals
• Experience in cloud computing with focus on micro services.
• In-depth knowledge of cloud platforms (e.g., AWS, Azure, GCP) and experience with cloud migration projects
• Familiarity with Agile and DevOps principles and processes
• Proven ability in developing and implementing performance metrics in the areas of service level agreements, system and network uptime measurements, and performance monitoring
• Ability to prioritize and organize tasks and projects at different stages of completion, identify targets and milestones, and to negotiate as appropriate
• Demonstrated ability to create viable business cases for enterprise enhancements
• Ability to communicate efficiently and effectively both verbally and in writing, upward, downward, and across the organization, and with third parties
• Demonstrated ability to develop and foster the professional growth of team members

Preferred Qualifications:

• 5+ years as a Senior Engineering Leader
• Strong experience with IaaC and infrastructure deployment and configuration using automated tools such as TerraForm, Ansible, or CloudFormation
• Strong experience running K8s in AWS.
• Strong experience in deploying and supporting Cloud resources including Application Gateway, API Gateway, Microservices, Containerized Workloads, Event Streaming, etc. natively in AWS
• Strong technical expertise in DevOps practices, methodologies, and tools, such as CI/CD, IaC, configuration management, automated testing, and release management.

Location:

This will be a hybrid position at our beautiful office in Oakville, ON. 

What It’s Like to Work at Euna Solutions  

At Euna Solutions, we carefully foster a work environment where employees have a safe space for creative and intellectual freedom, and the opportunity to work cross-functionally. We offer a dynamic environment with considerable opportunity for professional growth and advancement.

Here are some of the perks that Euna employees enjoy:

💵Competitive wagesWe pay competitive wages and salaries, and we only expect an honest 40-hour week for it.

🧘‍♀️Wellness daysWhat’s better than a long weekend?  An extra-long weekend! This summer let’s begin and end the summer with an extra day on top of the long weekend (July and Sept)! An extra day to decompress and spend time doing the things you love.

🙌Community Engagement CommitteeAt Euna, we know how important it is to give back. Our community engagement committee looks for ways to give back to our local communities through time, gifts and skills.

🕰Flexible workdayWe understand that what a workday looks like differs by employee and the role requirements. Through our interview process we’ll work with you to ensure it’s a fit for you and the specific role you’re interested in.

💰 BenefitsAsk us for a copy of our health and dental benefits!

🎉Culture committeeCelebrate at every occasion with the culture team! They make sure that our team’s culture is bustling with frequent fun events for holidays and special occasions, as well as for miscellaneous fun.

About Euna Solutions   

Euna Solutions® is a leading provider of purpose-built, cloud-based solutions that power critical administrative functions and financial operations for the public sector. Euna Solutions offers trusted, easy-to-use solutions for procurement, payments, grant management, budgeting, permitting, and special education administration that are trusted to increase operational efficiency, transparency, collaboration, and compliance. Working with more than 3,000 government and public sector organizations across North America, Euna Solutions strives to build trust and enable transparency in our communities. Euna Solutions is recognized on Government Technology’s GovTech 100 list, an annual list of the top 100 companies focused on, making a difference in and selling to state and local government agencies across the U.S. To learn more, visit www.eunasolutions.com. 

Please visit our website: https://eunasolutions.com/careers/and check out our LinkedIn Pages https://www.linkedin.com/company/eunasolutions/

We believe in embracing new perspectives and optimizing impact. If you have relatable experience and relevant transferrable skills but feel you may be missing a few of the requirements, we encourage you to apply!  We recognize that people have unique career journeys and if you’re excited about this role and know you can bring something great to the team, then we want to hear from you. Please know Euna Solutions is committed to providing a comfortable and accessible interview process for every candidate. If there are any accommodations our team can make throughout our hiring process (big or small), please let us know.

For any inquiries or requests regarding accessibility at Euna Solutions, please email [email protected] or call our office at 1.877.707.7755. Upon request, appropriate accessible formats or arrangements will be provided as soon as practicable.