Specialist Software Engineer - Power Apps

This position is eligible for teleworking, which is currently 2 days per week. New hires are eligible to apply 30 days after their effective date of hire.

Opening

The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation’s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.

Job Summary

Software engineers are responsible for designing, coding, verifying, testing, documenting, amending, and refactoring programs/scripts and integration software services, and maintaining high-quality software to meet business and customer needs. Software Engineers perform coding, debugging, testing, project management, and troubleshooting/maintenance throughout the software development lifecycle. Software Engineers gather information, perform analysis, and elicit the details of user requirements in discussion with users. Contribute software development methods, tools, and techniques and apply agreed standards and tools to achieve well-engineered outcomes.

Responsibilities

• Requirements Management: Defines and manages scoping and requirements definition and ensures traceability to source.
• Software Design & Development: Designs, codes, verifies, tests, documents, amends, and refactors complex programs/scripts and integration software services. Uses appropriate modelling techniques following agreed software design standards, guidelines, patterns, and methodology.
• Testing: Develops and executes test plans and test cases; implements scalable and reliable automated tests and frameworks.
• Acceptance Testing: Develops acceptance criteria related to functional and non-functional requirements, business processes, features, user stories, and business rules.
• User Experience Evaluation: Selects appropriate tools and techniques to evaluate user experiences of systems, products, services, or devices, and validates that security, usability, and accessibility requirements have been met.
• Configuration Management: Develops, configures, and maintains tools to identify, track, log, and maintain accurate, complete, and current system information; develops and maintains associated operational documentation.
• Application Support: Maintains application support processes and uses application management software tools to investigate issues, prioritize and diagnose incidents, collect performance statistics, and create reports.
• Project/Product Management: Defines, documents, and executes small projects or sub­projects. May act as product owner for one or more lower-value products or services, managing elements of the product life cycle to meet customer/user needs and achieve financial or other targets.
• Quality & Safety Assurance: Plans, organizes, and conducts quality and safety assessments, and suggests opportunities for improvement. Contributes to identifying, analyzing, and documenting hazards and safety risks.
• Supplier Management: Monitors and reports on supplier performance, customer satisfaction, adherence to security requirements, and market intelligence.
• Skills Development: Continuously develops and maintains personal knowledge of software engineering practices, emerging trends, and technologies.
• May mentor less experienced staff
• Performs other duties and tasks
• May need to work outside of normal work hours (i.e., evenings and weekends)
• Travel may be required to other MTA locations or external sites
• Complies with all policies and standards
• Observes the work performed by contractors, as applicable
• Reviews invoices and approves them if the work has contractual standards, as applicable
• Addresses performance issues with the contractor when possible, as applicable
• Escalates issues to other parties when needed, as applicable

Required Qualifications

• Bachelor’s Degree in Arts/Sciences (BA/BS). An equivalent combination of education and experience may be considered instead of a degree.
• Minimum 3 years of relevant experience.
• Certified Software Engineer or equivalent, Agile Project Management, technical certifications relevant to the specific position (and software products and toolsets used in that position), and experience with the System Development Life Cycle with the specific methodologies in use in the Department is preferred.
• A software engineering industry certification is preferred, including but not limited to:Certified Scrum Developer (CSD), Certified Scrum Master (CSM), Certified Software Development Professional (CSDP), Certified Secure Software Lifecycle Professional (CSSLP), Amazon Certified: AWS Certified Developer, Microsoft Certified: Azure Developer, Certified Software Test Professional (CSTP)

Knowledge, Skills and Abilities

• Must know about MS Rapid Application Development.
• Must know the Azure Cloud environment, including Azure Logic Apps, Azure Functions, and Power Platform.
• Hands-on programming experience in a business setting.
• Proficiency in at least one software engineering methodology, including but not limited to: Agile, DevOps, Extreme Programming (XP), Rapid Application Development (RAD).
• Experience applying a structured validation and testing method, including but not limited to: Unit Testing, Integration Testing, System Testing, Acceptance Testing, Regression Testing.
• Proficient collaboration skills to ensure design specifications are seamlessly implemented by the development team.
• Proficient with version control, e.g. GIT
• Demonstrated ability to work independently and navigate organizational ambiguity.
• Effective written and verbal communication skills
• Proficient in Programming Languages, e.g., C#
• Proficient in Software Testing
• Programming experience with the following language(s), including but not limited to, e.g Ruby, Python, Java, C++, COBOL, MS-SQL Developer, Oracle, .Net, DBA, JavaScript, Java, File management experience.
• Familiarity with the following vendor-specific platforms, including but not limited to: List here (e.g. Azure, Windows Server platforms, RESTful APIs, or Linux)
• Experience administering and developing workflows and specialized UIs in Alfresco or other Document Management systems
• Data Structures and Algorithms (Thorough Knowledge/Fully Proficient)
• Database Management (Thorough Knowledge/Fully Proficient)
• Web Development (Thorough Knowledge/Fully Proficient)
• DevOps (Thorough Knowledge/Fully Proficient)
• Operating Systems (Thorough Knowledge/Fully Proficient)
• Cybersecurity, including encryption and authentication (Thorough Knowledge/Fully Proficient)
• Cloud Computing (Thorough Knowledge/Fully Proficient)
• Active Listening, Attention to Detail, Customer Service
• Prioritization, Problem-Solving, Effective Verbal and Written Communication

Desired Skills

• Hands-on Experience in Microsoft Power Platform.
• Strong experience in developing application using Power Apps, Power Platform and Power Apps Copilot.
• Designing customer user interfaces, optimizing app performance and managing the app lifecycle.
• Structuring data models, configuring forms, views and business rules in Microsoft Dataverse.
• Building complex automation flows, using triggers and connecting apps to workflows.
• Strong understanding Power Platform data connectors and RESTful APIs.
• Ability to create custom plug-ins using .NET Framework and C# for the Power Apps solutions
• Ability to build low-code AI agents using Microsoft Copilot Studio and leverage models in Azure AI Foundry
• Strong understanding of Azure App Service, Azure AI Foundry, Document Intelligence, etc.
• Strong experience in JavaScript programming, HTML, Bootstrap, and CSS.
• Preferred Microsoft Power Platform Developer Associate certified (PL-400)

Competencies

Other Information

Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

Equal Employment Opportunity

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.