Student Atlassian Development Assistant

Job ID: 4972

Position Overview:
At the Space Dynamics Laboratory, we take pride in and highly value our employees. This position is an excellent fit for software development students looking to enhance their scripting skills while gaining practical experience in IT and project management. We are seeking a motivated and detail-oriented Jira Support Assistant to join our team. Comprehensive training will be provided to help you support our team effectively. If you’re eager to gain hands-on experience in a supportive environment and further develop your technical abilities, we want to hear from you!

Key Responsibilities:

• Actively engages in training to understand Jira as a project management tool, with the guidance of a Jira Administrator
• Provides basic technical support and leverage scripting skills to assist users effectively and resolve issues
• Assists with managing user accounts and permissions for Jira and Confluence, gaining practical experience in user support
• Helps set up and configure Jira projects, workflows, and boards, while learning best practices along the way
• Participates in meetings to gather insights on project requirements and contribute feedback for system improvements, fostering collaboration with various teams
• Shows enthusiasm for learning Jira, Confluence, and software development methodologies to support your professional growth

• Currently pursuing a degree in Computer Science, Software Engineering, or a related field
• Must have a minimum of 1 year remaining in school
• Must be available to work 15-20 hours per week during semesters and up to 40 hours per week during summer
• Basic understanding of software development concepts, including scripting skills
• Strong problem-solving skills and attention to detail
• Excellent communication and teamwork abilities
• Eagerness to learn new tools and technologies
• Must be a US citizen, lawful permanent resident of the US, or other US person

Student Scholar Program: SDL provides unique opportunities for student employees to develop real-world experience and knowledge beyond the classroom through our Student Scholar Program. This program offers monthly technical workshops, outreach activities, and academic stipends to eligible student employees. All SDL student employees are invited to participate in the program to expand their professional network while supporting SDL's mission. 

SDL delivers advanced multi-domain solutions to protect national security and enable scientific discovery. Our expertise in satellites, sensors and instruments, ground systems and data processing, and autonomous systems plays a critical role in missions supporting NASA and the Department of Defense. Join our team of engineers, scientists, technicians, and business professionals in our seventh decade of delivering mission success.

At SDL, we strive to uphold a culture of respect, collaboration, empowerment, and accountability. We listen with open minds, seek to understand diverse perspectives, and engage in thoughtful dialogue. We work together by sharing knowledge, involving others, and offering support. We trust and empower our team members to take ownership, act with integrity, and be accountable. Above all, we deliver on our commitments to each other and to our mission partners.

For questions, assistance, or accommodation with the application process or the DoD SkillBridge program, please contact [email protected].