Job Description

Who You’ll Work With

When you join Arista as part of the Sales Engineering team, you’re not just stepping into a role; you’re becoming part of a team of industry experts and technical leaders. Typically reporting to the Regional Engineering Manager, you’ll be working alongside some of the most skilled field engineers in the industry. Our team prides itself on not just understanding the technology but also the business impact and aligning our solutions with the larger goals of our clients. In collaboration with our Product Management and Software Development teams, you will play a pivotal role in steering product developments, offerings, and strategic direction to best serve our customers and prospects. Supported by the expertise of our world class Arista TAC, cutting-edge proof-of-concept resources, and support of the executive team, you are well-positioned to lead and innovate within the industry.

What You’ll Do

Arista seeks an Advanced Services Engineer to provide advanced post-sales support, guidance and assistance to account teams to address specific customer needs. In this position, you will be working as a technology expert in the routing & switching space to design, implement, and support (troubleshoot) our network deployments within a number of customer infrastructures. The ideal candidate will also have a level of comfort communicating across all functions within Arista, as well as with clients and partners.

• You will provide advanced post-sales engineering support for Arista’s DC and WAN technologies for large networks. 
• Review customer network designs for BGP Network Overlays utilizing EVPN, VxLAN, leaf-spine architecture and make recommendations for deployment
• Understanding of WAN technologies at large scale ISIS-SR, eBGP, RSVP, TE, and QoS.
• Migrate or interconnect to/from Cisco, Juniper and other vendors to Arista infrastructure
• Assist with configuration build outs including creating network provisioning automation using Python and tools such as Chef or Ansible
• Assist with implementation and change controls
• You will assist with proof of concepts (POC) and in-depth testing to validate design scenario
• Provide bug scrubs and code recommendations
• Provide interface to TAC and internal development teams and the customer
• You will provide customer advice regarding architectural questions, product prerequisites, product features, etc.
• Translate complex business requirements into Leaf-Spine Network solutions
• Assist Pre-Sales Engineer and Account Executives with designing Network solutions
• Establish and maintaining strong relationships with key partners
•  Attend key partner events, training sessions, and provide ongoing training with the customer teams globally
• Continue training to maintain expertise
• Ability to understand the client’s business objectives and technical needs
• Regularly exercises discretion and independent judgment
• Maintain professional relationships with teammates, partners, and clients
• Some travel may be required within assigned territory
• In-person/On-site support at client location 2-3 days a week
• Motivated, problem solving, and quick to respond and resolve client issues.

Qualifications

• Bachelor’s degree in Computer Science or equivalent
• Network Industry Certification preferred (e.g. Arista ACE, CCIE (R&S), JNCIE)
• 5+ years’ working experience with network technologies including network design and deployments of Campus and Data Center networks. Knowledge of leaf-spine architectures highly desired. 
• 5+ years’ minimum experience with Cisco-based technologies focusing on infrastructure and voice
• Demonstrated experience in technical post-sales, as either a Network Consulting Engineer or as an Advanced Systems (AS) Engineer preferred
• Experience with Cisco enterprise routing/switching within large data center enterprise customers (Catalyst, Nexus, ASR)
• Expert knowledge in the following areas: Ethernet, VLANs, VxLAN, EVPN, IP Routing, TCP/IP, OSPF, BGP, eBGP, Multicast, QoS
• Expertise in at least one area of Data Center related technologies - Openstack, SDN, NFV, Load Balancers, Virtualization, Linux tools
• Expert level knowledge of industry-standard CLI
• Ability to write white papers a plus
• Background in Perl, Python, Scripting for creating network automation is highly desired
• Excellent customer service and verbal communication skills
• Excellent written skills and the ability to do related documentation and ticket tracking of opportunities/meeting follow-up

Compensation Information 

The new hire base pay for this role has a salary range of $113,000 to $165,000. Arista offers different pay ranges based on work location, so that we can offer consistent and competitive pay appropriate to the market. The actual base pay offered will be based on a wide range of factors, including skills, qualifications, relevant experience, and work location. The pay range provided reflects base pay only and in addition certain roles may also be eligible for discretionary Arista bonuses and equity. Employees in Sales roles are eligible to participate in Arista’s Sales Incentive Plan, which pays commissions calculated as a percentage of eligible sales. US-based employees are also entitled to benefits including medical, dental, vision, wellbeing, tax savings and income protection. The recruiting team can share more details during the hiring process specific to the role and location.

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