Quality Improvement and Safety Program Manager

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Description

KEY RESPOSONSIBILITIES:

• Supports the planning, education and implementation of quality improvement and safety projects throughout the department's practice locations.
• Interventions will take place through inter-hospital collaboration, multidisciplinary communication, and the implementation/analysis of care delivery processes that impact quality metrics.
• Travel and access throughout the department locations is required.
• Serves as a resource for education and training regarding quality improvement, accreditation standards, internal process improvements, and external regulatory requirements.
• Monitors and evaluates the performance of value-based care programs, analyzing data to identify opportunities for improvement, and optimizing program effectiveness.
• Oversees and implements value-based care initiatives and leads special projects to enhance the overall effectiveness and efficiency of the department's care delivery.
• Analyzes and presents clinical and non-clinical dashboard reports to the division as well as hospital leadership and staff.
• Collaborates with leadership to establish organizational quality goals. Partners with the clinical leaders including designated quality leads, nursing leaders as well as cross-functional leaders throughout the organization.
• Leads communication with stakeholders and external parties.
• Leads and coordinates special projects to address specific challenges or opportunities within the organization, driving innovation and continuous improvement.
• Collaborates with multidisciplinary teams, including clinicians, administrators, external partners, and hospital staff to drive the successful implementation of value-based and care programs.
• Serves as a liaison between internal stakeholders and external partners to facilitate communication, collaboration, and data knowledge sharing related to departmental initiatives.
• Interprets and presents how data impacts hospital finance, accreditation, patient care workflows, and local and national performance benchmarks.

MINIMUM QUALIFICATIONS:

• Bachelor's degree in life science, nursing, healthcare management, business, quality improvement science or related fields.
• Must have at least three years of experience in project management developing and leading quality assessment and performance improvement programs in a healthcare system.
• Candidates must be facile with EPIC's electronic medical record system and have experience in implementing Epic, Six Sigma, Lean or IHI model of Improvement.
• Knowledge of applicable acute care quality, state, federal, and Joint Commission standards/regulations.
• Preferred to have the candidate to currently have or will attain Certified Preferred Professional in Healthcare Risk Management certification.
• Expected to obtain Professional in Healthcare Quality (CPHQ) status within two years of employment.

NOTE: Position tasks are generally required to be performed in-person at an Emory University location.  Remote work from home day options may be granted at department discretion. Emory reserves the right to change remote work status with notice to employee.

Additional Details

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory University does not discriminate in admissions, educational programs, or employment, including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Students, faculty, and staff are assured of participation in university programs and in the use of facilities without such discrimination. Emory University complies with Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity, and affirmative action (for protected veterans and individuals with disabilities). Inquiries regarding this policy should be directed to the Emory University Department of Equity and Civil Rights Compliance, 201 Dowman Drive, Administration Building, Atlanta, GA 30322. Telephone: 404-727-9867 (V) | 404-712-2049 (TDD).

Emory University is committed to ensuring equal access and providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to seek a reasonable accommodation, please contact the Department of Accessibility Services at [email protected] or call 404-727-9877 (Voice) | 404-712-2049 (TDD). We kindly ask that requests be made at least seven business days in advance to allow adequate time for coordination.