Manager Clinical Support - Overnight Emergency and Critical Care

Position Title:

Manager Clinical Support-Overnight Emergency and Critical Care

Job Group:

Professional & Scientific

Required Minimum Qualifications:

Associate’s degree and 5 years of related experience

Preferred Qualifications:

Degree in Veterinary Technology

Bachelor’s degree in Animal Science or a related field within veterinary medicine.

Hands-on experience in veterinary hospital or clinic operations.

Professional background in a clinical veterinary educational setting.

Supervisory experience, including staff hiring, scheduling, and performance evaluations.

Oversight of multi-shift operations, including coverage during nights and weekends.

Registered Veterinary Technician (RVT) certification or equivalent credential.

Job Description:

About the Lloyd Veterinary Medical Center (LVMC):

LVMC is the teaching hospital within Iowa State University’s College of Veterinary Medicine. We provide advanced veterinary care across a wide range of specialties while supporting clinical education for future veterinary professionals. Our Emergency and Critical Care service operates 24/7, delivering high-quality care and rapid response for both small and large animal cases.

Are you passionate about veterinary medicine and team leadership in a fast-paced, 24/7 clinical environment? Join our Emergency and Critical Care (ECC) team at Iowa State University’s Veterinary Medical Center as an Overnight Manager Clinical Support.

In this role, you will:

• Lead and supervise ECC veterinary technicians, animal caretakers, veterinary teaching hospital assistants, and student workers during swing and overnight shifts.
• Provide direct patient care support and ensure hospital standards are met.
• Coordinate staff scheduling, training, and development, including onboarding and continuing education.
• Serve as a liaison between clients, clinicians, and hospital administration to support communication and resolve concerns.
• Collaborate with HR and hospital leadership on performance management, staffing needs, and operational improvements.
• Support technician involvement in teaching and mentoring veterinary students, interns, and residents.
• Counsel and support supervised staff, mediating between staff and faculty as needed.
• Do we need anything about safety, policies, and procedures

What You Bring:

• Strong working knowledge of veterinary technical duties and hospital operations.
• Proven ability to lead in high-energy, fast-paced environments.
• Excellent communication and decision-making skills.
• A passion for teaching and team development.
• Confidence in managing overnight clinical services independently.

This is a hands-on leadership role for someone who thrives in fast-paced clinical settings and enjoys building strong, skilled teams. You’ll be the key decision-maker and support system during critical overnight hours, ensuring smooth operations, excellent patient care, and strong team coordination.

This position plays a vital role in maintaining high-quality patient care and fostering a collaborative, supportive work environment. If you’re committed to advancing veterinary care and excel in clinical leadership, we encourage you to apply and make a meaningful impact.

Job Details:

• Schedule: Evening, overnight, and weekend hours, no on call.
• Type: Full-time, working manager position.
• Location: On-site at the Lloyd Veterinary Medical Center, Ames, Iowa.

To receive full consideration applications must be received by September 22nd, 2025.

Level Guidelines
• Aware of key annual objectives of department or work unit
• Understands linkage between daily activities and achievement of annual objectives of department/work unit and explains to direct reports
• Focus on ISU’s mission and meeting department or work unit goals
• Supervises a small department or work team
• Often is a working supervisor with direct, previous experience performing work of those supervised
• Has full management responsibility for direct reports, specifically the authority to hire, fire, and counsel; may share part of responsibility with higher level management
• Requests approval for financial actions beyond a limited scope per policy

Appointment Type:

Regular

Number of Months Employed Per Year:

12 Month Work Period

Time Type:

Full time

Pay Grade:

PS808

Application Instructions:

To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following:

1) Resume/Curriculum Vitae
2) Letter of Application/Cover Letter

If you have questions regarding this application process, please email [email protected] or call 515-294-4800 or Toll Free: 1-877-477-7485.

Why Choose ISU?

Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental; as well as:
• Retirement benefits including defined benefit and defined contribution plans
• Generous vacation, holiday and sick time and leave plans
• Onsite childcare (Ames, Iowa)
• Life insurance and long-term disability
• Flexible Spending Accounts
• Various voluntary benefits and discounts
• Employee Assistance Program
• Wellbeing program

Original Posting Date:

September 5, 2025

Posting Close Date:

Job Requisition Number:

R17705