Business Analyst

The Team:

The Hiscox UK Change Team is the bridge between the business and the technology teams, ensuring that technology change is prioritised, defined, broken down and delivered in a way that enables the business to achieve its strategic goals, whilst also enabling the technology strategy. This means understanding the end-to-end context of the change, and having a laser-focus on value so that we can ensure both that we’re doing the right things, and doing the things right. As such, we are looking for exemplary collaborators; people who thrive on building relationships, who aren’t afraid to challenge how things are done, and are capable of driving consensus and guiding people through every stage of the change journey, from idea to reality.

The Business Analysis team are spread across the Colchester and York office, a passionate team committed to continually improving the Business Analysis capability at Hiscox UK.

About you

You’ll be an experienced Business Analyst who is business savvy and collaborative, someone who enjoys working with Business Sponsors, Project Managers, Product Owners, Architects, Technical BA & Engineers and other required stakeholders to plan and execute analysis activities to deliver valuable outcomes for the business.

You will have the opportunity to work on a range of project and value stream outcomes on our UK Change portfolio, giving you broad exposure to how the UK business operates, from the front line through to the back office functions and the technology that supports our ability to deliver superb service to our customers.

Our projects can be driven by process improvement, integration of new technologies and solutions or delivery of regulatory requirements. The outputs of the projects can vary from large scale system delivery and upgrades to smaller, tactical solutions that open up business opportunities.

When not working from home, the role can be based in either York or Colchester.

What you’ll be doing

· Building a strong understanding of end to end user journeys & processes, their supporting technologies

· Accurately and efficiently elicit, challenge, and document scope, processes & requirements. All while bringing the end user/s along the change journey

· Producing high quality business and technical analysis deliverables, including but not limited to, user stories, functional and non-functional specifications, ‘as is’ and ‘to be’ process models

· Ensuring the traceability of requirements and user stories throughout the entire change lifecycle

· Applying BA best practice and insights that challenge the business to think about the “right” solution

· Building relationships and trust with senior stakeholders, understanding goals, objectives, benefits and desired outcomes, and bringing them on the journey of engagement

· Maintaining a close working relationship with Project Management, PMO, Product Management and IT colleagues, working with them to continue to evolve our ways of working & collaboration.

· Along with your BA colleagues, helping to identify & implement continual improvements to ensure that we are constantly evolving how we do Business Analysis

· Taking a keen interest in self development and upskilling to continue to drive efficiencies and value within your project or value stream and BA practice

Our must haves

· Be highly results driven, with the energy and determination to succeed in a fast paced environment where the speed of response is critical to success

· Experience in an analytical or adjacent type context, or at least a desire to move towards a more business analytical type role

· Experience in a project or product type set up and ways of working, or a strong interest to pursue a career in this context

· Good communication skills with ability to facilitate conversations & decision making with stakeholders of all levels

· Experience operating in a challenging organisational environment with a requirement to balance differing priorities and demands

· Strong sense of curiosity to challenge the status quo and conventional thinking

· Awareness of BA best practice, supported by involvement with external bodies/practices

· Experience using Business Analysis tools, techniques and methodologies in a mix of delivery methodologies – including Agile

· A passion for change and the value change brings to the business

· Able to build strong working relationships across the business & technology

· Leadership like qualities that will influence scope & design, helping to ensure the project outcomes move the business forward towards its strategic ambitions

· Comfortable working with third party software houses and/or technology providers

Our nice to haves

· Financial Services/insurance industry experience

· Experience working as part of a globally distributed team

· BCS Diploma in Business Analysis or equivalent qualification

· Experience working in an agile based delivery set up

Diversity & Benefits

At Hiscox we care about our people. We hire the best people for the job and we’re committed to diversity and creating a truly inclusive culture, which we believe drives success.  

Working life doesn’t always have to be in the office, so we have introduced hybrid working to encourage a healthy work life balance.  This hybrid working model is set by the team rather than the business to enable you to manage your own personal work-life balance.  

We see it as the best of both worlds; structure and sociability on one hand, and independence and flexibility on the other.  

 Our benefits package includes a bonus, contributory pension, 25 days annual leave plus 2 Hiscox days and a 4 week paid sabbatical with every 5 years’ worth of service, private medical for all the family and much more. 

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