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Senior Manager
Organizational Change Management
Updated on 3/20/2023
New York, NY, USA
Experience Level
  • Bachelor's degree in relevant field preferred, or equivalent experience required
  • Must have experience working with external clients in a team-based professional consulting capacity
  • Minimum of 10 years providing change management solutions in support of large-scale process/technology projects and/or other transformational initiatives
  • Experience in change management areas such as communications, learning and enablement, leadership engagement or change network management
  • Must have experience in developing work plans, project scopes, pricing estimates, and presentations to lead selling work to clients
  • Strong project management methodology background, including schedule, scope, issue, and risk management experience
  • Demonstrated success within one or more of West Monroe Partners' core industries including Consumer & Industrial Products, Energy & Utilities, Financial Services, Healthcare & Life Sciences, and/or High Tech & Software
  • Excellent interpersonal, written, oral communications, and client relationship skills
  • Ability to travel up to 50%
  • A commitment to inclusion and diversity, and openness to new ideas and perspectives
  • Work directly with clients to identify and document organizational impacts of change initiatives such as Vision/Value Definition, Communication, Leadership Engagement, Organization Alignment and Sustainability
  • Leading stakeholder analysis efforts and change management strategy development
  • Developing integrated approaches and plans alongside West Monroe industry and solution line teams
  • Managing execution of change initiatives, client relationships and client-delivery teams
  • Enable client-specific change management strategies through:
  • Developing comprehensive organizational change management strategies and plans
  • Identifying change risks and developing mitigation strategies
  • Leading the development and execution of communication strategies and plans
  • Analyzing learning needs, developing learning approaches and curricula, and leading the development of in-person, virtual, and on-demand learning programs
  • Conducting train-the-trainer sessions and classroom-based learning sessions
  • Assessing the effectiveness of communication and learning
  • Managing stakeholder expectations and engagement
  • Assessing organization alignment for change and developing interventions to improve alignment
  • Developing effective approaches for sustaining and fully realizing change goals following implementation
  • Ensure the readiness of the client organization(s) for a variety of changes including new technology/processes, mergers/acquisitions, new organization strategy or other change efforts
  • Participate in and support the national team in development and enhancements to Change Management methodologies, tools, and other collateral
  • Collaborate with local office leadership to define how to align practice with office strategy and other practices
  • Lead the origination and development of business development proposals (including work plans and pricing estimates) and other sales efforts related to Organizational Change Management
  • Coach and manage other consultants and actively participate in the performance expectation/management process
  • Actively build a professional network and affiliate network in the local community
  • Actively participate in recruiting and retaining top quality consultants
West Monroe

1,001-5,000 employees

Digital management consulting services
Company Overview
West Monroe's mission is to partner with companies in transformative industries to deliver quantifiable financial value. The company functions in multidisciplinary teams that blend management consulting, digital design, and product engineering to move companies from traditional ways of working to digital operating models—and create experiences that transcend the digital and physical worlds.
  • Parental leave
  • Medical coverage
  • Flexible PTO
  • 401(k) plan
  • Company stock purchase program
  • Flexible spending accounts
  • Pre-tax transportation benefits
  • Company-provided & supplemental life insurance
  • Perks & discounts program
  • Short-term & long-term disability insurance
  • Pet insurance
  • Travel bonus program
  • LifeLock group rate
Company Core Values
  • Inclusion and diversity
  • People-first
  • Best client service
  • Best and brightest
  • Stewardship
  • Employee-owned
  • Meritocracy
  • Nimble
  • Fun
  • Practical innovation
  • Social responsibility
  • Integrity
  • Quality over growth