Who We Are

Join a team that puts its People First! First American’s Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for nine consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

The Escrow/Intake Team Specialist role provides administrative post-closing support for real estate transactions in New York state for both residential and commercial properties.
The core function of an Escrow/Intake Team Specialist is to properly and timely disburse post-closing funds. This includes evaluating funds received vs funds expected, precise understanding and execution of related Escrow Agreements, following internal procedures, documenting work, and movement/disbursement of funds.

What You’ll Do

• Scanning documents
• Depositing checks
• Data entry
• Review and Analysis of funds received vs funds expected, and reconciliation of any overages or shortages
• Communicate with internal and external parties
• Make payments to New York state counties, municipalities, taxing authorities and others.

What You’ll Bring

• Customer service orientation
• Strong written and verbal communication skills
• Patience and listening skills
• Problem solving skills
• Organizational skills – attention to detail is a must
• Ability to master internal operating system
• Proficiency with Microsoft office tools

Please note, this is a hybrid position with a minimum of 3 days in office.

Location: 110 E 42nd St, 10th Floor, New York, NY 10017

Pay Range: $21.62 - $28.83 Hourly

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting.  Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

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What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.