About Us:

Cityblock Health is the first tech-driven provider for communities with complex needs—bringing better care to where it’s needed most, block by block. Founded in 2017 on the premise that “health is local” and based in Brooklyn, we are backed by Alphabet’s Sidewalk Labs along with some of the top healthcare investors in the country.

Our mission is to improve the health of underserved communities. Importantly, our solutions are designed specifically for Medicaid and lower-income Medicare beneficiaries, and we meet our members where they are, bringing care into the home and neighborhoods through our community-based care teams and Virtual Care offerings.

In close collaboration with community-based organizations, local providers, and leading health plans, we are reorganizing the health system to focus on what matters to our members. Equipped with world-class, custom care delivery technology, we deliver personalized primary care, behavioral health, and social services to deliver a radically better experience of care for every member and community we serve.

Over the next year, we’ll grow quickly to bring better care to many more members and their communities. To do this, we need people who, like us, believe that everyone should have good care for what matters to them, in their community. 

Our work is grounded in a belief in the power of a diverse community. To close gaps in care and advance equity in the communities we serve, we have to start with making our own team diverse and inclusive. Our ways of working are characterized by creativity, collaboration, and mutual learning that comes from bringing together a community from diverse backgrounds and perspectives. We strive to ensure that every person on the Cityblock team, and every Cityblock member, feels supported and included as a part of our community.

Our Values:

• Aim for Understanding
• Be All In
• Bring Your Whole Self
• Lean Into Discomfort
• Put Members First

About the Role:

Supports Enterprise Risk Management (ERM) across various aspects of the ERM program. Working under the direction of the Director, Compliance Program Management, this position will help drive the implementation and maturity of ERM processes throughout Cityblock. The ERM Manager is a key contributor to the success of the ERM work plan, focused on capturing input from various stakeholders/sources and generating insights to drive risk-based decision making within business processes and strategic initiatives.  The position is responsible for driving execution of various deliverables that are distributed to senior leadership and other key external/internal stakeholders. The ERM Manager also supports business continuity management, identifying potential operational impacts that may threaten the Company, and providing a framework for building resilience, mitigating risks, and responding effectively to disruptions.

Requirements for the Role:

• BBA/BS degree in information systems, computer science, engineering, accounting, finance, math or related field
• CPA, CIA, CISA, CRISC, CRMA or related certification preferred
• Facilitate the identification, assessment and management of risks within specific business areas and/or top-down across the enterprise.
• Analyze and interpret risk-related data and other relevant information in order to measure and monitor key risks.
• Conduct ad-hoc risk analysis (e.g., root cause, business impact) – as directed by management, the Executive Compliance Committee; the Audit and Risk Committee; the Board; or other key stakeholders – to help develop proactive risk management strategies.
• Identify and analyze emerging industry trends, both positive and negative, to enhance the company’s “early warning systems.”
• Assist in the design/enhancement of methodologies to conduct risk assessments, monitor key risks and facilitate risk mitigation in alignment with the company’s strategic objectives and operational projects/processes.
• Lead development of risk reporting; work directly with contributors to collect, synthesize, and validate details and develop executive-level summaries.
• Support communication and training of business associates throughout the company on risk management terminology and processes; help business leaders to effectively execute their role within ERM processes in a manner which enhances the company’s overall risk culture and risk management capabilities.
• Serve as the liaison and “face of” the ERM department to various stakeholders across the organization.
• Develop and maintain a business recovery plan and procedure; reviews, revises, and expands existing plans and protocols.
• Conduct BCP risk assessments for various departments and functions, analyzing potential business impact of unpredictable business interruptions such as natural disasters, security breach, legal claims, and market disruptions.
• Ensure that the proper planning and testing have been carried out to facilitate the timely recovery to normal business operations, including relocation to an alternate facility.
• Works with senior management and appropriate business units to prioritize DR/BCP critical systems and initiatives.
• Coordinate recovery exercises including regularly scheduled application / business continuity testing.
• Develop and provide staff training on risk management and disaster recovery.
• Define and maintain policies and SOPs for ERM and BCP framework processes and components.
• Perform other duties and/or tasks as requested by management.

What We’d Like From You:

• A resume and/or LinkedIn profile 

Cityblock values diversity as a core tenet of the work we do and the populations we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.

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We do not accept unsolicited resumes from outside recruiters/placement agencies. Cityblock will not pay fees associated with resumes presented through unsolicited means.

We take into account an individual’s qualifications, skillset, and experience in determining final salary. This role is eligible for health insurance, life insurance, retirement benefits, participation in the company’s equity program, paid time off, including vacation and sick leave. The expected salary range for this position is $126,936.00 to $150,070.00. The actual offer will be at the company’s sole discretion and determined by relevant business considerations, including the final candidate’s qualifications, years of experience, skillset, and geographic location.