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Full-Time

Senior Account Director

Public Relations and Engagement

Confirmed live in the last 24 hours

Publicis Groupe

Publicis Groupe

10,001+ employees

Consumer Software
Enterprise Software
Consulting

Senior, Expert

London, UK

Hybrid position.

Category
Customer Success Management
Sales & Account Management
Required Skills
Communications
Management
Marketing
Requirements
  • extensive Account Management experience
  • ability to create a vision / strategy for the brand
  • experience of delivering change management programs
  • excellent relationship management experience and ability to interact efficiently with various stakeholders across different geographies at all organisational levels
  • effective people leader and line manager
  • experience of the full project life cycle
  • strong commercial acumen & financial / budget management experience
  • ability to identify opportunities for growth
  • knowledgeable about marketing principles and integrated communications
  • knowledge [and experience] of healthcare & pharmaceutical market
  • experience working within an agency environment
  • great communication and stakeholder management skills
  • able to identify continuous improvement opportunities through evidence backed decisions
  • ability to build and maintain relationships across all levels of an organisation
  • Stakeholder/senior stakeholder management experience
  • strong communicator with impeccable standard of written, spoken and presentation English
  • strong influencing skills; easily consults and negotiates with internal and external stakeholders regionally and globally
  • Ideally experience working with geographically disparate teams across global clients
  • understand PHCG offerings and tools
Responsibilities
  • Responsible for defining and owning the strategy for the client.
  • Responsible for managing the client within the SOW and running client health checks, service reviews and leading Quarterly Business Reviews (QBR’s).
  • Partners with the project management team to ensure successful delivery of projects within time, budget and scope.
  • Influences the client with regards to their marketing strategy and leads client meetings to drive client agenda.
  • Accountable for client deliverables.
  • Is a driver for creative excellence.
  • Responsible for identifying opportunities to grow accounts through cross sell / up sell.
  • Works with project team and client to agree budget, scope and timeline.
  • Responsible for revenue forecasting and delivery.
  • Ensures the project management team deliver timely financial reports.
  • Will have oversight of purchase orders, ITI, PO, invoice approvals and SOWs reconciliation.
  • Ensures that the team effectively manages the finance reporting /trackers both for fee and out of pocket costs.
  • Ensures regular and timely timesheet submission and approval for billing.
  • Owns the overarching relationship with the client.
  • Ensures stakeholder management at all levels.
  • Takes responsibility for issue resolution.
  • Leads continuous improvement initiatives as projects progress and conducts post project completion reviews to identify areas for continual improvement.
  • Able to identify continuous improvement opportunities through evidence-based decisions.
  • Is the leader of direct team (people management) and leads virtual team of those responsible for client deliverables outside of the immediate function.
  • Manages any GDPR project issues.
  • Ensures data policies are internally ratified within SOW/ Contract.
  • Communicates internally / externally in a timely, clear and concise manner.
  • Is comfortable having difficult conversations within internal teams.
  • Facilitates open and transparent communication, supporting the team as needed.

Company Stage

IPO

Total Funding

N/A

Headquarters

Paris, France

Founded

N/A

Growth & Insights
Headcount

6 month growth

-3%

1 year growth

-3%

2 year growth

-3%
Simplify Jobs

Simplify's Take

What believers are saying

  • Publicis Groupe's continuous expansion through strategic acquisitions offers employees opportunities to work on cutting-edge projects and technologies.
  • The company's global reach and diverse portfolio provide a dynamic and multicultural work environment, fostering professional growth and development.
  • The appointment of a new Global CMO to unify marketing and digital transformation efforts could lead to more cohesive and innovative strategies, benefiting employees and clients alike.

What critics are saying

  • The recent decline in European revenue highlights potential vulnerabilities in the advertising market, which could impact job security and growth opportunities.
  • Frequent acquisitions may lead to integration challenges, causing disruptions and inefficiencies within the company.

What makes Publicis Groupe unique

  • Publicis Groupe's aggressive acquisition strategy, including companies like Practia, Tquila ANZ, and Tremend, significantly enhances its digital transformation and AI capabilities, setting it apart from traditional advertising firms.
  • The integration of AI and digital business transformation through Publicis Sapient AI Labs and other acquisitions positions Publicis Groupe as a leader in innovative marketing solutions.
  • Publicis Groupe's focus on expanding its Salesforce capabilities and creating the world's largest affiliate performance marketing platform through acquisitions like VIVnetworks demonstrates its commitment to comprehensive, tech-driven marketing solutions.