Full-Time

Senior Account Director

Public Relations and Engagement

Posted on 9/19/2024

Publicis Groupe

Publicis Groupe

10,001+ employees

Global leader in marketing and communications

Consulting
Consumer Software
Enterprise Software

Senior

London, UK

Hybrid position.

Category
Customer Success Management
Sales & Account Management
Requirements
  • extensive Account Management experience
  • ability to create a vision / strategy for the brand
  • experience of delivering change management programs
  • excellent relationship management experience and ability to interact efficiently with various stakeholders across different geographies at all organisational levels
  • effective people leader and line manager
  • experience of the full project life cycle
  • strong commercial acumen & financial / budget management experience
  • ability to identify opportunities for growth
  • knowledgeable about marketing principles and integrated communications
  • knowledge [and experience] of healthcare & pharmaceutical market
  • experience working within an agency environment
  • great communication and stakeholder management skills
  • ability to identify continuous improvement opportunities through evidence backed decisions
  • ability to build and maintain relationships across all levels of an organisation
  • Stakeholder/senior stakeholder management experience
  • strong communicator with impeccable standard of written, spoken and presentation English
  • strong influencing skills; easily consults and negotiates with internal and external stakeholders regionally and globally
  • experience working with geographically disparate teams across global clients
  • understand PHCG offerings and tools
Responsibilities
  • Responsible for defining and owning the strategy for the client
  • Responsible for managing the client within the SOW and running client health checks, service reviews and leading Quarterly Business Reviews (QBR’s)
  • Partners with the project management team to ensure successful delivery of projects within time, budget and scope
  • Influences the client with regards to their marketing strategy and leads client meetings to drive client agenda
  • Accountable for client deliverables
  • Is a driver for creative excellence
  • Responsible for identifying opportunities to grow accounts through cross sell / up sell
  • Works with project team and client to agree budget, scope and timeline
  • Responsible for revenue forecasting and delivery
  • Ensures the project management team deliver timely financial reports
  • Will have oversight of purchase orders, ITI, PO, invoice approvals and SOWs reconciliation
  • Ensures that the team effectively manages the finance reporting /trackers both for fee and out of pocket costs
  • Ensures regular and timely timesheet submission and approval for billing
  • Owns the overarching relationship with the client
  • Ensures stakeholder management at all levels
  • Takes responsibility for issue resolution
  • Leads continuous improvement initiatives as projects progress and conducts post project completion reviews to identify areas for continual improvement
  • Able to identify continuous improvement opportunities through evidence-based decisions
  • Is the leader of direct team (people management) and leads virtual team of those responsible for client deliverables outside of the immediate function
  • Manages any GDPR project issues
  • Ensures data policies are internally ratified within SOW/ Contract
  • Communicates internally / externally in a timely, clear and concise manner
  • Is comfortable having difficult conversations within internal teams
  • Facilitates open and transparent communication, supporting the team as needed

Publicis Groupe specializes in marketing, communications, and digital transformation for a wide range of clients, including well-known brands like Toyota and McDonald's. The company provides services such as advertising, media planning and buying, digital marketing, and public relations. Its products work by combining data, technology, and creative strategies to create customized solutions that help clients grow and engage with their audiences. What sets Publicis Groupe apart from its competitors is its 'Power of One' approach, which integrates various agencies and services to offer cohesive and effective solutions. The company's goal is to drive client success through tailored strategies that enhance their market presence.

Company Stage

IPO

Total Funding

$32M

Headquarters

Paris, France

Founded

1926

Simplify Jobs

Simplify's Take

What believers are saying

  • Publicis Groupe's focus on AI innovation positions it well for future technological advancements.
  • Expansion into Eastern Europe offers new growth opportunities for Publicis Groupe.
  • Stable leadership under Arthur Sadoun supports long-term strategic planning.

What critics are saying

  • Integrating Wibilong may pose operational challenges and cultural clashes within Publicis Groupe.
  • Eastern European expansion could face regulatory scrutiny and compliance challenges.
  • Continuity under Arthur Sadoun may risk strategic rigidity if market conditions change.

What makes Publicis Groupe unique

  • Publicis Groupe's acquisition of Wibilong enhances its AI-driven platform capabilities.
  • The acquisition of Advertise BG expands Publicis Groupe's reach into Eastern European markets.
  • Bizon acquisition strengthens Publicis Groupe's e-commerce capabilities, especially on Amazon.

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