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Field Account Manager
Posted on 3/15/2023
Experience Level
Desired Skills
  • 1 year of experience in remote recruiting
  • 1-2 years of experience in account management, sales, or business development in a related industry
  • Excellent written and verbal communication, interpersonal, and relationship-building skills
  • Ability to negotiate contracts and build relationships with clients
  • Knowledge of sales and marketing principles
  • Excellent time management and organizational skills
  • Strong attention to detail
  • Strong analytical and problem-solving skills
  • Ability to work independently, prioritize tasks, and manage multiple projects simultaneously
  • Fluency in both English and Spanish
  • Detail-oriented with strong organizational skills to complete and appropriately document tasks in multi-step processes
  • Tech savvy and quick to interface with multiple programs/websites/spreadsheets at once
  • Minimum of 8GB RAM
  • Minimum processor:
  • For Intel variants of CPUs:
  • Core i3 8000 Series (8th Gen) or higher
  • Pentium N5000 series (Quad-core variant) or higher
  • Celeron J5000 series or higher (quad-core variant)
  • For AMD variants of CPUs:
  • Ryzen 3, 3rd generation or higher
  • At least 5mbps upload and 20 Mbps download
  • Ability to access up to 1.5GB of data per day during storm outages
  • Your final compensation will depend on your placement on our Career Ladder and will be calculated hourly
  • You'll be paid weekly through Upwork (www.upwork.com), the platform we choose to hire and pay our Ergeoneers all over the world
  • Training period of4 weeks including: 1-1 sessions, constant mentoring, teamwork, practical use and understanding of our technical tools, and live exercises to develop abilities
  • You are going to be able to do a full immersion in the day-to-day job, enjoy our amazing company culture, make great friends, and learn a lot!
  • We are completely convinced that this period gives you the opportunity to decide if the job and the company are your perfect match, and it also helps us to know you better
  • Connect with leads to build a partnership relationship and become the go-to specialist to support and manage the installers' needs
  • Recruit new installers and get acceptance from them to work with us and move them to the trial phase
  • Handoff newly recruited installers to the Sr PM of the region during the trial period
  • Get the installer to sign the subcontractor agreement
  • Keep a follow-up cadence to conduct checkpoints with the Installers on their portfolio (pipeline) to maintain Installer - Company relationship stable, healthy, and productive
  • Review incentive structure with Installer and growth plan
  • Review Installer metrics with Installer
  • Obtain general feedback from Installer, requests, and inquiries
  • Keep close communication with contractors in the trial phase
  • Promote our values, answer questions, provide feedback, obtain insights, and share our standards in communications with contractors
Desired Qualifications
  • Prior knowledge in home services
  • Prior experience in construction project management

201-500 employees

End-to-end home improvement & construction
Company Overview
Ergeon's mission is to empower the world to build by disrupting the multi-trillion-dollar construction industry with a global skilled workforce and technology. Starting with outdoor home improvement, Ergeon installs the highest quality fence and hardscape. In time the company plans to scale to larger and more complex building projects.
  • Competitive compensation
  • All-Remote
  • Tech, wellness, & learning fund
  • Stock options
  • Birthday paid day off
  • Flexible PTO
  • Free headset benefit
  • Co-working fund
  • Language classes
Company Core Values
  • We invest in people
  • We are lean
  • We are kind