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Program Manager - Consumer Trust (L3)
Posted on 6/6/2022
Denver, CO, USA
Experience Level
Desired Skills
  • Bachelor's degree or equivalent experience
  • 4 or more years of program or project management experience
  • Demonstrable experience building a program from the ground up
  • Experience building new workflows with minimal supervision
  • Proven ability to identify and deliver creative, data-based solutions to complex problems
  • Outstanding written / verbal communication skills
  • Proven ability to influence without authority
  • The estimated pay range for this role, based in Colorado, is $109,280 - $150,260
  • Non-Sales: Additionally, this role is eligible to participate in Twilio's equity plan
  • Build a new program supporting Fraud Operations, from the ground up
  • Drive and cultivate cross-functional relationships with Operations, Product, and Engineering
  • Design and manage multi-team project/program plans including timelines, resources, owners, and status
  • Influence stakeholders with strong data-driven recommendations and proposals
  • Write executive-level summaries and flash reports
  • Drive meetings with your stakeholders for program updates and requirement gathering
Desired Qualifications
  • Experience in the compliance, fraud, abuse, or user protection space preferred but not required
  • Experience working with a global team
  • Experience in cyber security
  • Strong in SQL or other query languages

5,001-10,000 employees

Customer engagement platform & developer of communications APIs
Company Overview
Twilio's mission is to fuel the future of communications. By making communications a part of every software developer's toolkit, Twilio is enabling innovators across every industry to reinvent how companies engage with their customers.
  • Vacation: Twilio offers generous annual time off in all countries for you to enjoy.
  • Healthcare: We are dedicated to helping our employees live longer and healthier lives through comprehensive health programs.
  • Retirement: Twilio cares about your retirement! We offer programs to help our employees plan for their retirement needs.
  • Family leave: At Twilio we recognize the importance of family. We offer generous maternity, paternity, and adoption leaves, as well as family medical care leave.
  • Earn your stripes: Build and present a Twilio app to earn your Twilio track jacket and receive $30 per month for e‑books for continued learning and education.
  • Catered meals: We provide a variety of snacks, drinks, and catered meals in each of our locations.
Company Values
  • Build a more‑connected world
  • Be great, do good, scale fast
  • The work of our lives