Food & Beverage Duty Manager

Job Description

The Food & Beverage Duty Manager in Cleo will be responsible for overseeing daily restaurant and bar operations, leading service periods and supporting the team to deliver consistent, high-quality experiences.

Key Responsibilities

• Lead and manage day-to-day restaurant and bar operations during shifts
• Ensure exceptional guest service and handle guest feedback professionally
• Supervise, train and motivate front-of-house team members
• Maintain service, presentation and brand standards at all times
• Ensure compliance with OH&S, food safety and responsible service of alcohol requirements
• Support stock control, cash handling and daily reporting
• Work collaboratively with kitchen and hotel teams
• Support with hotel conference and events as required

Qualifications

About You

• Previous experience in a Food & Beverage Supervisor or Duty Manager role
• Strong leadership skills with a hands-on approach to service
• Passion for hospitality and delivering memorable guest experiences
• Excellent communication and interpersonal skills
• Ability to remain calm and organised in a fast-paced environment
• Availability to work a rotating roster including evenings, weekends and public holidays
• Victorian RSA & Food Safety Certificate

Additional Information

WHAT WE OFFER

• Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world;
• Access to Accor's ALL Heartists program, offering exclusive discounts, offers, and experiences at Accor hotels and partner locations;
• Benefit from great offers from our numerous cooperation partners;
• Join a team that values development and career growth opportunities

At Hyde Melbourne Place, we celebrate diversity and are committed to creating an inclusive environment for all team members. We welcome applications from people of all backgrounds, identities, and experiences.