Account Director

ROLE: ACCOUNT DIRECTOR – PORTFOLIO

TEAM: THE KITCHEN NORTH AMERICA

LOCATION: CHICAGO (HYBRID)

At The Kitchen North America, we're building the future of in-house creativity. We believe the best ideas don't stop at the TV spot, social feed, or billboard. They continue all the way to the shelf, where brands ultimately win or lose.

We're looking for an Account Director, Portfolio to lead our new Portfolio team, a unique role responsible for driving integrated work across multiple iconic Kraft Heinz brands. This person will help shape how work moves from brief to execution, ensuring ideas are strategically grounded, operationally sound, and delivered with excellence across every touchpoint.

This Account Director role requires someone who is equally comfortable leading brand relationships, orchestrating cross-functional teams, and managing the complexity of full 360 campaigns that move seamlessly from brand-building through to shopper. The right person will bring strong integrated marketing instincts, sharp commercial judgment, and the ability to lead large-scale programs with confidence.

What You'll Do

• Lead the team across a portfolio of Kraft Heinz brands, ensuring work is strategically aligned, operationally strong, and executed with excellence.
• Serve as an account lead for the Portfolio team, building trusted relationships with brand teams and becoming a go-to partner across the business.
• Drive integrated campaigns across the full consumer journey, from brand and channel planning through to retail and shopper execution.
• Partner closely with Creative, Strategy, Production, Omni, and external agency partners to deliver connected work that supports both brand equity and business results.
• Oversee the development and delivery of multiple workstreams, including campaigns, agile content, scaled activations, and campaign support.
• Lead project and program management across the portfolio, ensuring teams are clear on objectives, timelines, deliverables, budgets, and ways of working.
• Assist in managing business operations, including scoping, financial oversight, forecasting, and overall P&L accountability.
• Lead and develop account talent, including direct reports, while building a high-performing team culture grounded in collaboration, accountability, and excellence.
• Help define and evolve the operating model for the new Portfolio Pod, establishing strong processes and clear cross-functional ways of working.

What You'll Bring

• 5-7 years of account experience within a creative, advertising, or integrated agency environment.
• Strong experience leading 360 campaigns across multiple channels and consumer touchpoints, including through-the-line work that extends into shopper marketing.
• Proven ability to manage complex, cross-functional programs across creative, strategy, production, and client teams.
• Experience overseeing large budgets, with strong commercial acumen across scoping, forecasting, financial management, and reconciliation.
• Experience leading both small and large productions involving talent including concepting through campaign delivery and trafficking
• Understanding of how brand, media, commerce, and shopper objectives connect, with the ability to help teams deliver work that performs across the full ecosystem is ideal
• Strong understanding of the paid media landscape and how to deliver against a paid media buy
• Excellent client leadership, communication, and presentation skills, with the ability to build trust and influence senior stakeholders.
• Demonstrated success leading and developing account teams in fast-paced, high-expectation environments.
• Strong organizational judgment, problem-solving ability, and attention to detail.
• A collaborative leadership style and a high bar for both the work and how teams work together.

What Success Looks Like

• Integrated campaigns that connect brand-building ideas to strong shopper execution.
• Trusted, high-value partnerships with Kraft Heinz stakeholders across a portfolio of brands.
• Strong financial stewardship and operational discipline across complex programs.
• A team that runs with clarity, accountability, and strong cross-functional collaboration.
• High-performing account talent and teams that consistently deliver excellent work and strong business impact.

At The Kitchen, great account leadership is about more than keeping work moving. It's about connecting people, ideas, operations, and ambition so brands can win across every touchpoint. If you're excited by the opportunity to help build a new model for integrated leadership across culture, commerce, and creativity, we'd love to meet you.

The anticipated annual base salary range for this position is $100,000–$125,000. Individual compensation within this range is determined based on job-related factors such as experience, skills, level of responsibility, internal equity, and business needs. This range represents the expected base salary for this role and does not include other elements of The Kitchen’s total rewards program. 

The Kitchen and Kraft Heinz, are committed to Equal Employment Opportunity and to attracting and retaining the most qualified employees regardless of race, national origin, religion, sexual orientation, gender, age or disability