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Full-Time

Client Success Associate

Posted on 4/7/2024

AffiniPay

AffiniPay

201-500 employees

Provides online payment processing solutions for professionals

Consulting
Enterprise Software
Fintech
Financial Services
Legal

Compensation Overview

$45k - $51kAnnually

+ 401K with company match + competitive compensation packages + health wellness program + parental resources + professional development opportunities + D&I initiatives + in-office experience at the headquarters in Austin and San Diego

Junior

Remote in USA

Category
Customer Success
Customer Support
Customer Success & Support
Required Skills
Communications
Requirements
  • 1+ years of experience in a client/customer-facing role
  • Ability to work 6am-3pm PST or 7am-4pm PST time zone
Responsibilities
  • Leading and supporting client accounts
  • Performing initial onboarding of accounts with clients
  • Communicating directly with clients through various channels
  • Advocating for clients and capturing customer feedback
  • Developing and sharing best practices with team members
  • Possessing strong communication skills

AffiniPay specializes in providing specialized online payment processing solutions designed for professionals. Their offerings include advanced fraud protection through end-to-end encryption and tokenization, ensuring security and flexibility for client transactions. This detailed approach to transaction security and customization makes AffiniPay an exemplary workplace for those interested in cutting-edge financial technology and customer-focused services.

Company Stage

Private

Total Funding

N/A

Headquarters

Austin, Texas

Founded

2005

Growth & Insights
Headcount

6 month growth

7%

1 year growth

2%

2 year growth

7%
INACTIVE