Case Manager

FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care industry since 2016. We support our patients by ensuring they have the power to choose a caregiver who will care for them in the comfort of their own homes. Our mission spans coast to coast, supporting patients across the U.S.

We pride ourselves on our values which drive the level of care that we deliver to our patients:

• Here For You (An attitude of service, empathy, and availability)
• Own It (Drive and ownership)
• Do the Right Thing (High integrity)
• Be Positive (Great attitude and a can-do positive approach to challenges)

Join our team and make a positive impact on the lives of others! We are looking for a Case Manager, RN for our Oregon team!

Overview:

The Case Manager, RN is responsible for conducting initial in-home assessments, orientations for new patients and caregivers, and providing ongoing care management and support. This role combines clinical assessment, care coordination, patient and Personal Care Attendant (PCA) education, and quality assurance to ensure safe, effective, and person-centered care.

The Case Manager, RN collaborates closely with patients, PCAs , and interdisciplinary care teams to assess needs, develop individualized plans of care, and facilitate the seamless initiation and delivery of services. Through regularly scheduled home visits, the RN evaluates patient and caregiver well-being, monitors the quality and effectiveness of care, and identifies opportunities to enhance health outcomes, safety, and regulatory compliance. The Case Manager, RN proactively communicates clinical concerns, changes in condition, and potential barriers to care with the appropriate team members to ensure timely intervention, effective care coordination, and optimal patient outcomes.

Responsibilities

• Conducts initial in-person clinical assessments and coordinates service activation, ensuring that all required forms and standard procedures are followed.

• Develops, implements, manages patient's activity plan(s).

• Making revisions and documenting changes as needed.

• Completes all client documentation, to include written records, reports, and notes in accordance with agency policy and procedure following client visits or contacts in an accurate, timely, complete, concise and legible manner.

• Actively coordinates the care of the client through communication and written documentation to the physician, and other disciplines involved in the client’s care and community resources.

• Provide ongoing coaching to drive effective utilization of established best practices, encourage PCA education, and connect families to appropriate resources.

• Reviews the caregiver notes daily and appropriately addresses changes in the consumer’s condition or environment.

• Ensure continuous compliance with all regulatory standards as well as company policies and procedures.

• Performs other job-related duties as may be required or directed by the supervisor.

Education and Experience

• Diploma from an accreditted nursing program. New graduates welcome!

Is a Plus:

• Home care case management
• Care coordination experience
• Bilingual

Qualifications

• Valid and Active Registered Nursing License issued by the Oregon Board of Nursing

• Ability to articulate cases through effective summaries.

• Ability and flexibility to travel (usually by car) within assigned geographic area

• valid driver’s license and car insurance required.

• Proficient in common software and web-based applications (e.g. Case Management Systems, MS Office) with the ability to teach others.
• A passion for providing a high level of customer service, including the ability to show empathy, active listening and patience.

Why work at FreedomCare?

We are here for you and committed to providing a best-in-class employee experience, starting with the following offerings:

• Medical, dental, and vision
• Life, STD, and LTD insurance401(k) match
• Wellness Programs
• Internet
• Reimbursement
• Gym
• Reimbursement
• Competitive Compensation
• Continued Education
• Opportunities for growth

At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics.

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