Director of Workplace Violence and Caregiver Injury Prevention

Cleveland Clinic is seeking a strategic, dedicated and experienced leader to serve as Director of Workplace Violence and Caregiver Injury Prevention. Cleveland Clinic's vision is to be the healthcare leader in workplace violence prevention to ensure the safety of our caregivers. The leader in this role will be responsible for creating Cleveland Clinic's first Center for Workplace Violence and Caregiver Well-Being. 

The Director supports the Cleveland Clinic Enterprise (Ohio, Florida, and Nevada), in providing a safe and healthy workplace through workplace violence prevention (WVP) initiatives. You will execute the strategy and goals of the Cleveland Clinic Executive Team and enterprise leaders to reduce the frequency and severity of workplace violence (WPV) events. You will feel supported by other innovative leaders who encourage big ideas, ask why, and support innovation and creative thinking.

A caregiver in this position works 8:00am—4:30pm. This position is Hybrid between CC Administrative Campus and Main Campus

A caregiver who excels in this role will:  

• Know, understand, incorporate, and demonstrate Cleveland Clinic’s Mission, Vision, and Values in behaviors, practices, and decisions.

• Maintain up-to-date knowledge of federal regulations and guidelines (e.g., OSHA, CDC, NIOSH, and Joint Commission), applicable state laws, and professional guidelines that relate to WVP and related safety initiatives.

• Lead in identifying and executing safe workplace practices, with an initial focus on reducing WPV events and any associated injuries, consistent with the strategic objectives of enterprise leaders.

• Lead the development, implementation and update of consistent plans and practices that reduce the number and/or severity of WPV events.

• Perform and report on strategic analysis of enterprise-wide WVP policies, programs, and practices.

• Create and present an annual report on outcomes and progress related to the enterprise WVP program.

• Lead risk assessment and needs assessment methodologies, survey tools, organizational performance analysis, with input from leaders, supervising managers, and frontline caregivers.

• Identify andincorporate best practices, innovations, and lessons learned throughout the enterprise into training efforts.

• Lead data collection and analyses to demonstrate effectiveness of current WPV efforts, including engineering and administrative controls, and expanded educational offerings.

• Help facilitate and support academic research to identify and disseminate evidence-based practices that reduce workplace violence events.

• Identifyand coordinate WVP trainers to ensure they remain up-to-date and seek their input to continuously improve training, both at a global level (such as new caregiver orientation) and local training based on their environmental risk.

• Prepareand disseminate progress reports and identify units with higher-than-average workplace violence events (using internal benchmarks).

• Provide consultation and direction on matters involving workplace violence assessment and prevention to both inpatient and outpatient sites.

• Collaborate with leaders of large outlier units to develop and implement immediate, dynamic interventions and improvement plans using a S.W.A.T. approach.

Minimum qualifications for the ideal future caregiver include:  

• Bachelor’s degree in related field that could include Workplace Safety, Nursing, Human Resources, Organizational Development, Organizational Psychology. Behavior, Business Administration, Adult Education, Instructional Design, or Sociology

• 7 years of related experience (3 of the years must be related experience in a multi-site health care delivery system)

• Proven leadership in prevention and safety program management across the enterprise is also critical to success in this position

• Proven ability to lead in a matrix environment

• Expert knowledge about the topic of WPV

• Experiencein success with reducing violence in a large HCO or other organization

• Proven program implementation and project management skills, includingidentifying barriers and limitations,finding solutions, accountability for establishing timeliness, deliverablesand measuring, achieving OKR, and anticipating resource needs

• Can influence and engage leaders and others in a highly matrixed organization

• Excellent written & presentation skills for all levels including at senior leader forums  

Preferred qualifications for the ideal future caregiver include:  

• Certification in healthcare safety or threat management

• Direct experience working in patient care settings (E.D., behavioral health, community health centers, etc.)

• OR Risk Management expertise related to occupational health and safety might also be considered

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/