Full-Time

AI Architect

R&D, AI

Posted on 10/31/2025

Solink

Solink

201-500 employees

Cloud video surveillance with POS integration

No salary listed

Ottawa, ON, Canada

Remote

Category
AI & Machine Learning (6)
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Requirements
  • 10+ years of experience in Software Systems with at least 2 years in an architectural or lead role
  • 2+ years of experience with AI/ML
  • Proven track record of designing and deploying production-level AI systems in cloud environments (AWS, GCP, or Azure)
  • Extensive experience working with third party AI services (example OpenAI, DeepMind, Anthropic)
  • Strong knowledge of machine learning frameworks (e.g., TensorFlow, PyTorch) and MLOps best practices
  • Experience with AI solutions that run on chip/memory limited edge devices
  • Be a Canadian Citizen (dual citizens included), or eligible to work in Canada
  • criminal records check upon hire
  • Be willing to comply with Solink’s security policies and standards
Responsibilities
  • Drive the overall AI vision of the products and services delivered by Solink.
  • Oversee the design, security, scalability and effectiveness of the AI solutions that are developed by individual feature teams.
  • Adopt processes and tools that streamline the reliability, extensibility and enforce best practices of AI solutions whether they are in the cloud or at the edge.
  • Stay on top of the latest research and techniques in computer vision, generative AI, agentic workflows, and large language models to continuously improve our technology stack.
  • Ensure AI traceability and compliance with anti-bias and privacy regulations.
  • Collaborate with product, engineering, and data teams to translate business needs into intelligent, data-driven solutions.
  • Help build and maintain infrastructure to support model training, deployment, and continuous improvement at scale.
  • Review and define best practices for MLOps pipelines
  • Mentor and guide data scientists and engineers in best practices of AI architecture, training, experimentation and deployment.
Desired Qualifications
  • Experience working with video analytics, computer vision, or multi-modal AI systems
  • Familiarity with data privacy, model explainability, and ethical AI practices in real-world applications
  • Knowledge of observability and MLOps pipelines

Solink provides a cloud-based video surveillance platform that merges video feeds with Point of Sale data to give businesses actionable insights for loss prevention and operations. It links transaction data to footage, uses motion search to locate activities in crowded spaces, automatically connects related cameras for a 360-degree view, and offers threshold alerts plus a flexible search by product, person, amount, or time. Videos can be saved and shared with managers or authorities from anywhere, supporting quick response. Solink differentiates itself by pairing POS data with video analytics and cross-location navigation to help retailers, restaurant/hospitality, and financial brands reduce losses and improve policy compliance.

Company Size

201-500

Company Stage

Series C

Total Funding

$94.2M

Headquarters

Ottawa, Canada

Founded

2009

Simplify Jobs

Simplify's Take

What believers are saying

  • Deployed at 35,000 sites across 60 countries after Toronto office opening March 2026.
  • 51% theft reduction proven, aligning with 86% retail AI spending increase per NRF 2026 report.
  • Edge deployment on existing NVRs enables quick activation without hardware upgrades.

What critics are saying

  • Eagle Eye Networks captures share with zero-hardware cloud analytics in 12-24 months.
  • Verint Systems wins GSOC contracts using predictive platform in 6-12 months.
  • EU AI Act imposes €35M fines on VerifEye biometric features within 3-6 months.

What makes Solink unique

  • Solink integrates video with 350+ data sources like POS for contextual AI insights.
  • AI Agents launched February 2026 act as digital teammates for perimeter security and loss prevention.
  • VerifEye uses VLMs to filter 90% false alarms in GSOCs, reducing operator fatigue.

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Benefits

Health Insurance

Health Savings Account/Flexible Spending Account

Wellness Program

Company Equity

Flexible Work Hours

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

2%

2 year growth

2%
Solink
Apr 2nd, 2026
Solink(R) wins AI excellence award in fraud detection & prevention.

Solink(R) wins AI excellence award in fraud detection & prevention. Business Intelligence Group recognizes Solink's AI-powered video intelligence platform for delivering real-time fraud detection across 30,000+ locations OTTAWA, ON, April 2, 2026 - Solink (R), a leader in AI-driven video intelligence, has been selected as a winner for Fraud Detection and Prevention in the 2026 Artificial Intelligence Excellence Awards. Presented by the Business Intelligence Group, the award recognizes organizations, products, teams, and individuals that are applying artificial intelligence in ways that drive real, measurable impact. The 2026 Artificial Intelligence Excellence Awards honor achievement across a broad range of industries and use cases, spotlighting the companies and leaders moving AI beyond experimentation and into practical, accountable deployment. This year's program recognized winners across 36 industries and more than 15 countries. "Fraud doesn't announce itself. It hides in the gap between what a receipt says happened and what a camera shows actually happened," said Michael Scott, CMO of Solink. "When an employee processes a return with no customer in frame, Solink flags it instantly, pairing the POS transaction with timestamped video and routing it directly to loss prevention for investigation. No manual digging, no delay. The calculus around committing fraud changes entirely when you know every transaction has eyes on it." Solink is an AI-driven video intelligence platform that unifies video, data, and operations with AI into a single system for multi-location businesses. The platform connects cloud-based video management with real business data, including POS transactions, alarm systems, and foot traffic patterns, across more than 375 integrated business systems, overlaying AI that understands context to surface intelligence that traditional security cameras simply cannot deliver. Solink's AI continuously scans data across all connected locations, flagging anomalies in real time and instantly pairing them with corresponding timestamped video footage, eliminating the manual, time-intensive investigation process that has long defined retail loss prevention. Tools including AI Video Search, Exception-Based Reporting, Dwell-Time Analysis, Traffic Counting, and the Sidekick AI Assistant enable network operators, loss prevention teams, and store managers to detect fraud, prevent theft, and optimize operations proactively, without requiring new hardware or ripping out existing infrastructure. The result is a platform that doesn't just record what happens across a business's locations; it understands what's normal, flags what isn't, and empowers teams to act with confidence. About Solink Solink is the leader in AI-driven video intelligence for security, loss prevention, and operations. By connecting video, data, and operational systems in one platform, Solink helps organizations automatically detect and validate risks, inefficiencies, and key issues in real time. With AI-powered visibility, context-rich insights, and automated workflows, Solink empowers teams to see more, know more, and do more - improving safety, reducing loss, and enhancing performance across every location. Learn more at www.solink.com. About the Artificial Intelligence Excellence Awards Since 2013, the Artificial Intelligence Excellence Awards recognize organizations, products, teams, and individuals leveraging AI technology to solve real-world problems. The program evaluates advances across 46 major AI application types and 36 industries, celebrating innovations that improve the human experience and advance society as a whole. Judged by a panel of experienced business executives who provide transparent feedback and detailed scoring, the awards honor those dedicated to using AI as a force for good. About Business Intelligence Group Business Intelligence Group (BIG) is an independent awards organization that has been recognizing outstanding achievement in business since 2012. Now in its 14th awards season, BIG operates 12 annual programs spanning innovation, artificial intelligence, cybersecurity, customer service, cloud computing, sustainability, sales and marketing, workplace culture, and women's leadership. Business award programs include the BIG Innovation Awards, AI Excellence Awards, Fortress Cyber Security Awards, Excellence in Customer Service Awards, Stratus Awards for Cloud Computing, Sustainability Awards, SAMMY Awards for Sales and Marketing, Best Places to Work Awards, Herizon Awards, Solink Corp. Love Tech Awards, NAA Top Employers Award, and BIG Awards for Business. Unlike popularity contests, BIG programs use professional judging panels and objective scoring benchmarks to identify organizations, products, and individuals making real, measurable impact. Winners receive a complete promotional toolkit - including blockchain-verified credentials, press release support, social media assets, and featured placement across BIG's global community of more than one million business professionals. Media Contact: Guyer Group for Solink

Digital IT News
Mar 25th, 2026
Solink VerifEye advances AI security to reduce burnout and costs.

Solink VerifEye advances AI security to reduce burnout and costs. Solink has introduced significant enhancements to Solink VerifEye, its ai-powered command center built to modernize global security operations centers (GSOCs). Fully integrated into the Solink platform, VerifEye allows teams to oversee intrusion detection, suspicious transactions, access control events, and multi-site incident response from a unified interface, helping GSOCs focus on genuine threats rather than sorting through excess noise. Using vision language models (VLMs) and unifying data from multiple systems, VerifEye helps security teams reduce noise, limit operator fatigue, and coordinate faster, more consistent responses across a business' footprint, resulting in higher ROI and improved threat prevention. "Current GSOCs that rely only on humans to watch everything at once are broken," said Mike Matta, co-founder and CEO of Solink. "With VerifEye, we are giving team members a platform to reduce data overload. This doesn't just lower costs; it makes workplaces safer by ensuring that when a real incident happens, the team is fresh, focused, and ready to respond." Solving the $3.3 Billion False Alarm Problem Traditional security systems are notorious for triggering false alarms, which might be caused by something as simple as a blowing leaf or a passing animal. In fact, more than 90% of traditional motion alarms are considered non-actionable. This leads to a massive waste of resources, with U.S. organizations spending an estimated $3.3 billion annually on manual alert triage. VerifEye tackles this challenge head-on by acting as an intelligent filter. The user interface is designed specifically for GSOCs and SOCs, featuring activity tracking and priority-based queuing. AI identifies and prioritizes high-risk signals, such as unauthorized entries or suspicious transactions, and places them in a queue for a human to review. This approach, known as human-in-the-loop (HITL), ensures that while AI does the heavy lifting, a person always makes the final call on the best course of action. A Support System for Staff, Not a Replacement Recent data shows the scope of the problem: 76% of security leaders cite alert fatigue as their top challenge, leading to high turnover and burnout. VerifEye is designed to provide immediate relief to these teams by: * Eliminating digital noise: AI pre-filters thousands of false positives, saving thousands of hours of staff time annually. * Speeding up response: While traditional non-emergency dispatch can take hours, video-enabled response via VerifEye can reduce response time to as little as 3 minutes. * Simplifying workflows: Whether it's a door left open, a risky transaction at the cash register, or an after-hours delivery, all signals are managed in a single dashboard. Beyond Security: Total Business Visibility Unlike traditional security platforms that only monitor for break-ins, VerifEye is a command center for the entire business. Every action an operator takes is logged in an audit trail, which is vital for legal compliance and insurance. It bridges the gap between different departments by centralizing: * Access control, managing who enters the building and when. * Loss prevention, monitoring for suspicious transaction patterns in real-time. * Operations, identifying service disruptions or traffic anomalies that impact the bottom line. Solink VerifEye does not require expensive new hardware or complex installations; it can be integrated into existing systems within minutes, making high-end AI security accessible to businesses of all sizes.

Cision
Mar 9th, 2026
Solink(R) Strengthens AI Leadership with Toronto Office Opening

Solink(R) strengthens AI leadership with Toronto office opening. Mar 09, 2026, 09:00 ET As demand for AI-driven video Intelligence accelerates, Solink is taking Canadian innovation global OTTAWA, ON, March 9, 2026 /CNW/ - Solink(R), the leader in AI-driven video intelligence, today announced the opening of a new office in Toronto, advancing its mission to accelerate AI in the physical world through smarter security and operational insights. Solink's platform is deployed at more than 35,000 locations across 60 countries, supporting many of the world's most recognized brands. The new Toronto office marks an important step in Solink's continued growth and expansion. The space will serve as a strategic base to attract top talent and accelerate partnerships in Canada's largest business market. As Solink continues to scale its AI-driven video intelligence platform, this expansion reinforces the company's commitment to accelerate the physical economy through AI - helping organizations improve security, streamline operations, reduce loss, and drive measurable business outcomes across their footprint. The office expansion will be celebrated today at 10:00 AM with Vic Fedeli, Ontario's Minister of Economic Development, Job Creation and Trade recognizing Solink's growth and leadership in AI innovation, followed by a ribbon-cutting ceremony. "The opening of Solink's new Toronto office reflects the growing global demand for AI-driven technologies developed here in Ontario," said Vic Fedeli, Minister of Economic Development, Job Creation and Trade. "As AI rapidly reshapes industries around the world, homegrown innovators like Solink are equipping businesses with the tools they need to improve efficiency, boost productivity, and stay competitive." "Solink is a global company, supporting the largest brands around the world. Solink is also a proud Canadian company that will continue to tap into the world-class talent and ambition in the Canadian market," said Michael Matta, CEO of Solink. "We're proud to see Canadian innovation shaping how organizations around the world think about AI in the physical world. What began in Ottawa has evolved into a global platform, helping businesses turn data from security cameras into intelligence that allows for smarter decisions, measurable ROI, and increased revenue." About Solink Solink is the leader in AI-driven video intelligence for security, loss prevention, and operations. By connecting video, data, and operational systems in one platform, Solink helps organizations automatically detect and validate risks, inefficiencies, and key issues in real time. With AI-powered visibility, context-rich insights, and automated workflows, Solink empowers teams to see more, know more, and do more - improving safety, reducing loss, and enhancing performance across every location. Learn more at www.solink.com. SOURCE Solink

Yahoo Finance
Mar 9th, 2026
Solink opens Toronto office as AI-driven video intelligence expands to 35,000 locations across 60 countries

Solink, a Canadian AI-driven video intelligence company, has opened a new office in Toronto to support its global expansion. The platform is currently deployed at more than 35,000 locations across 60 countries, serving major international brands. The Toronto office will help attract talent and accelerate partnerships in Canada's largest business market. Solink's cloud-based platform connects video, data and operational systems to help organisations detect risks, inefficiencies and security issues in real time. Ontario's Minister of Economic Development, Vic Fedeli, attended the office opening, recognising Solink's growth and leadership in AI innovation. CEO Michael Matta emphasised the company's commitment to leveraging Canadian talent whilst maintaining its global reach. The platform aims to help businesses improve security, streamline operations and reduce loss through AI-powered insights.

PR Newswire
Feb 18th, 2026
Solink launches AI agents for security and loss prevention across physical locations

Solink has launched Solink AI Agents, context-aware AI systems that analyse video and business data across physical locations for security and revenue protection. The company raised its profile at the Solink Secure Summit, positioning the agents as "digital teammates" for security, loss prevention and operations teams. The agents process video alongside structured data from point-of-sale systems, access control and alarms to understand context and take action. The initial release includes two templates: a Perimeter Security Guard Agent and a Loss Prevention Agent. The system deploys directly on edge devices like network video recorders, requiring no proprietary cameras. CEO Mike Matta said the agents handle repetitive tasks such as perimeter monitoring and transaction auditing, allowing human teams to focus on decision-making whilst monitoring hundreds of cameras simultaneously.

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