Full-Time
Senior Trailer Repair Technician
Cox Automotive
5,001-10,000 employees
End-to-end automotive digital marketing and services
Compensation Overview
$32.31 - $48.46/hr
No H1B Sponsorship
Marlborough, MA, USA + 1 more
More locations: Worcester, MA, USA
In Person
Bachelor's
 General Maintenance & Repair (1) |
|---|
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- A High School Diploma or GED and five years of experience in a related field are required; alternatively, any level of degree or certification beyond a High School Diploma or GED in a related discipline and three years of experience, or seven years of experience in a related field, may qualify.
- Possess and supply a set of hand tools necessary to perform the required job duties.
- Participate in and complete all company-required training.
- Successfully complete and pass a Department of Transportation-regulated pre-employment background screening and DOT physical before employment.
- Candidates must be at least 21 years old due to interstate operating-authority commerce regulations.
- Hold a valid state-of-residence driver's license and be able to obtain and maintain a Driver Qualification File.
- Obtain ASE T8 (Preventive Maintenance Inspection) certification within 18 months.
- Obtain ASE 608/609 certification within 18 months.
- Obtain a CDL-A license within 18 months.
- Have knowledge of trailer parts and systems, including their designs, uses, repair, and maintenance.
- Be able to lift, bend, climb, stand, and walk for long periods and perform moderately heavy laboring work.
- Be able to exert oneself physically over long periods without tiring, including repetitive tasks.
- Be able to judge distances between objects accurately.
- Be able to communicate facts, ideas, or messages succinctly and in an organized manner.
- Be able to determine the type of tools and equipment needed.
- Use logic and reasoning to identify strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- Follow safe operating practices and procedures.
- Determine parts required for each job and work with the Shop Parts Department to obtain them.
- Maintain a clean and safe work environment and assist with end-of-day cleanup of tools, parts, and equipment.
- Apply formal training and on-the-job knowledge to understand and evaluate technical information related to the job.
- Work with the Service Writer to assess customer needs, provide information or assistance, resolve problems, and satisfy expectations.
- Manage concurrent assigned tasks and prioritize work activities and time allocations effectively.
- Perform scheduled preventive maintenance, DOT inspections, and follow-up repairs on light-, medium-, and heavy-duty vehicles in a shop environment.
- Perform routine maintenance such as changing oil, checking batteries, and lubricating equipment.
- Use hand tools, precision instruments, trailer tools, welding equipment, lifts, and jacks.
- Document work according to company standards and upload pictures of work performed, parts used, and findings on repair orders using a company-issued device and/or the Karmak application.
- Complete DOT forms and other documentation accurately and promptly.
- Maintain productivity and work within or close to standard repair times.
- Communicate with the Shop Manager and support team to obtain repair-estimate approvals, retrieve purchase-order numbers, and discuss repair-order findings.
- Perform work in compliance with organizational safety, health, and environmental policies and federal regulations, including OSHA, EPA, and DOT requirements.
- Maintain assigned shop service trucks and conduct safety checks and daily pre- and post-trip inspections.
- Perform minor adjustments and repairs on trailer equipment and systems, including aluminum and chem-lite, trailer brakes, air lines, auxiliary pumps and engines, liftgates, brake chambers, and trailer steering systems.
- Diagnose, adjust, and repair trailer equipment and systems, including aluminum and chem-lite, trailer brakes, air lines, auxiliary pumps and engines, liftgates, brake chambers, trailer steering systems, welding, fabrication, panel replacement, bodywork, and framework.
- Identify problems, assess information accuracy and relevance, evaluate alternatives, and make recommendations.
- Inspect, test, and listen to defective equipment to diagnose malfunctions using handheld computers and pressure gauges.
- Assist Shop Trailer Technician I and Shop Trailer Technician I/II with diagnostics and obtaining correct parts.
- Perform advanced diagnostics and triage of complicated repairs handled by Shop Trailer Technicians I/II.
- OEM training and certifications are preferred.
- ASE T4 (Brakes) certification is preferred.
- ASE T5 (Suspension) certification is preferred.
- ASE T6 (Electrical and Electronic Systems) certification is preferred.
- ASE T7 (HVAC) certification is preferred.
Cox Automotive provides a full range of digital marketing, retail, financial, and wholesale solutions for the automotive industry. Its offerings span the vehicle lifecycle, from shopping and purchasing to maintenance and resale, delivered through a family of brands that offer tools to build inventories, capture and nurture leads, speed up transactions, and manage financing and wholesale distribution. The company’s platforms work by delivering integrated, end-to-end digital tools that dealerships and other automotive stakeholders can use to attract buyers, close deals, and optimize ROI. Unlike many competitors that focus on a single segment, Cox Automotive combines marketing, retail, financing, and wholesale services under one umbrella, enabling a cohesive ecosystem. The goal is to help clients improve efficiency and profitable growth while transforming how people buy, sell, own, and use cars.
Company Size
5,001-10,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Atlanta, Georgia
Founded
1898
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Simplify's Take
What believers are saying
- July 2026 Cox forecast expects 16.7 million U.S. new-vehicle sales, boosting dealer software demand.
- Central Dispatch launched AI Price Check Plus July 21 2026 for volatile transport pricing.
- August 18 2026 biometric and geofenced credentialing strengthens Central Dispatch, increasing trust and transaction volume.
What critics are saying
- Central Dispatch's Secure Vehicle Transfer targets fraud, exposing persistent handoff vulnerability across the logistics chain.
- UFOFLEET acquired FleetMaster on May 13 2026, shrinking Cox Automotive's European fleet software footprint.
- WARN filings show 70 Maryland layoffs effective June 5 2026, signaling continued operational pruning.
What makes Cox Automotive unique
- Central Dispatch handled over 20 million vehicles last year, dominating auto logistics marketplaces.
- Navigator, launched June 18 2026, ties vAuto, Xtime, VinSolutions, Dealertrack, Manheim, and OVE.
- Cox Automotive spans retail, wholesale, logistics, and finance, creating switching costs across dealership workflows.
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Benefits
Health Insurance
401(k) Retirement Plan
Paid Holidays
Parental Leave
Bereavement Leave
Paid Vacation
Wellness Program
Hybrid Work Options
Company News
How Secure Vehicle Transfer and biometrics combat auto theft. · Tuesday, August 18, 2026 Auto transport fraud is a growing concern, but Central Dispatch is tackling it head-on with new biometric security measures. Lainey Sibble, AVP at Cox Automotive, reveals how their platform is using advanced identity verification and a new Secure Vehicle Transfer process to safeguard vehicles during pickup and transit. Learn about the multi-layered approach to protect against bad actors, including real-time tracking and geo-fencing, while maintaining an efficient process for carriers and shippers. Central Dispatch, the auto transportation marketplace owned by Cox Automotive, is extending biometric identity verification beyond platform access to the physical moment a carrier takes possession of a vehicle - a step the company calls Secure Vehicle Transfer. The move targets what the company describes as a persistently manual and vulnerable stage of the auto logistics chain that bad actors have increasingly sought to exploit. The platform listed more than 20 million vehicles last year, making it the largest auto transportation marketplace in the country. Despite broad digitization elsewhere in the transport workflow, the vehicle release process has continued to rely on paper documents, phone calls, and inconsistent provider-specific procedures, leaving a gap that fraudsters have identified and targeted. Under the new system, a shipper - whether a dealer, broker, or auction - authorizes a specific carrier to pick up a vehicle. That carrier receives a digital credential inside the same mobile app already used for vehicle inspections and electronic bills of lading. The credential is non-transferable, meaning it cannot be screenshot or forwarded, and it is revocable if the shipper reassigns the load. Critically, it is geofenced: the credential only becomes accessible once the carrier is within a defined radius of the pickup location, at which point the releasing location scans it to confirm authorization. "This is really about establishing a new standard for vehicle release that hasn't existed previously. The technology is great. I love the technology. But that is not what's going to make it successful alone. It's going to hinge on everyone doing their part and that behavior change so that we make sure the vehicle ends up in the right hands," said Lainey Sibble. The entire pickup verification process is designed to take approximately 90 seconds. The Secure Vehicle Transfer feature is the second phase of a broader security initiative; the first phase, biometric identity verification for platform access, was already rolled out this year. Central Dispatch has also added a carrier scorecard that surfaces key information about a carrier before a shipper engages with them, and a carrier mobile app with mandatory real-time tracking that cannot be disabled from pickup through delivery. On the market outlook, the Central Dispatch representative said platform volumes are at an all-time high, driven in part by dealers and commercial shippers expanding the geographic range from which they source and sell vehicles. Carrier-side pressures - rising insurance costs, fuel prices, and additional regulation - remain a challenge, but new carriers continue to enter the marketplace. Central Dispatch also offers an AI-driven pricing tool, launched roughly a year ago, that returns a predicted price, a price range, and an estimated dispatch time for any given move based on origin, destination, and vehicle specifics. Lainey Sibble acknowledged that no single technology will solve vehicle theft in transit, pointing to the need for industry-wide behavior change alongside the new tools. "We're committed to leading the way on this," Sibble said. "Our ask is really just for partnership across the board so that together we can ensure that ongoing safe and secure transportation of vehicles." * Central Dispatch listed over 20 million vehicles on its platform last year and is now deploying geofenced, non-transferable digital credentials to secure the physical vehicle release process at pickup. * The Secure Vehicle Transfer system works inside an existing carrier mobile app, takes about 90 seconds to complete, and follows an earlier rollout of biometric identity verification for platform access. * Platform volumes are at an all-time high, driven by expanding dealer sourcing geography, though carriers continue to face pressure from rising insurance, fuel, and regulatory costs. This Summary is generated thanks to a transcription of the interview, for the full interview please enjoy the video above. Upcoming FreightWaves Events Compliance Brokerage Compliance Symposium The day before F3. Every compliance issue you face - fraud exposure, carrier liability, FMCSA rules, cargo theft, insurance gaps - navigated by attorneys and operators defining best practices in a changing industry. October 26, 2026 The Signal at Chattanooga Choo Choo - Chattanooga, TN F3 Awards Dinner The night before F3. FreightTech100 companies honored. FreightTech 25 and Shipper of Choice winners revealed live. Cocktail reception into dinner and live music - 300 industry leaders in one purpose-built room. October 26, 2026 The Signal at Chattanooga Choo Choo - Chattanooga, TN FreightTech F3: Future of Freight Festival Industry-defining keynotes, rapid-fire technology demos, and industry leaders networking in experiences across Chattanooga - plus the inaugural F3 Awards Dinner featuring the FreightTech and Shipper of Choice reveals. October 27, 2026 - October 28, 2026 The Signal at Chattanooga Choo Choo - Chattanooga, TN
Cox Automotive has launched Secure Vehicle Transfer, a digital credentialing system designed to verify vehicle handoffs in the transport industry. The solution debuts through Central Dispatch, the company's automotive logistics marketplace. The system replaces manual, paper-based processes with dynamic digital credentials that verify the authorised carrier before vehicle pickup. Each credential is unique to a specific vehicle identification number, carrier, and location, and cannot be copied or forwarded. The credential can be scanned when the driver is within five miles of the pickup location, creating a documented handoff record. The process is designed to take approximately 90 seconds. Central Dispatch previously implemented biometric identity verification and plans to extend this to vehicle release points. The solution is launching as a pilot with select dealerships and carriers before broader availability across Central Dispatch's marketplace.
Cox Automotive forecasts US new-vehicle sales will reach a seasonally adjusted annual rate of 16.7 million in July 2026, up from June's 16.5 million pace. This represents the strongest sales rate year-to-date for 2026, with monthly volume expected to increase 1.2%. The forecast suggests buyers are largely unaffected by economic headwinds, including high fuel prices and weak consumer confidence. According to Charlie Chesbrough, senior economist at Cox Automotive, the market is being driven by more affluent buyers who may be less impacted by inflationary pressures. Pent-up demand and record stock market gains are cited as key drivers, contrasting with last summer's surge which was fuelled by the impending elimination of electric vehicle subsidies.
Cox Automotive appoints Craig Mailey as president of European operations. Mailey has been part of Cox Automotive since 2004 and has held leadership positions across several international areas of the business. Cox Automotive has appointed Craig Mailey (pictured) as president of its European operations, as Martin Forbes begins to lead an additional US-based division of the business. Mailey has been part of Cox Automotive since 2004 and has held leadership positions across several international areas of the business, including buyer services and marketing and strategy in the UK. He has also held leadership positions in the Manheim businesses in Spain and Portugal, and Manheim Express in Germany. In his latest role, he led the strategy function as chief strategy officer, alongside overseeing the firm's business in Brazil. While Forbes has been promoted to lead the firm's US-based mobility solutions business, relocating to Atlanta, he retains his role as president of international. Forbes said: "Craig is a leader of exceptional integrity, with deep knowledge of its industry and a reputation for always putting people first. "That combination, broad commercial experience across our markets and a genuine commitment to our people, makes him exceptionally well placed to lead Europe forward." Mailey said: "Its business has gone from strength to strength in recent years, with even more transformational opportunities ahead. "Stepping into the role of President at such a pivotal moment in its history is a real honour, and I look forward to working with the team to take these steps. "I'm grateful to Martin for the trust and counsel he's shown in bringing us here."
Cox Automotive has launched Navigator, a browser extension designed to streamline dealership workflows across its technology solutions. The tool connects data and actions across Cox Automotive's dealer ecosystem, including vAuto, Xtime, VinSolutions and Dealertrack, helping teams complete tasks faster and reduce repetitive steps. Navigator functions as a time-saving shortcut, allowing users to move between systems with one click. For example, dealers appraising vehicles in vAuto can instantly access service records in Xtime or customer insights in VinSolutions. The extension also integrates with Manheim, OVE, Central Dispatch and Ready Logistics. Available through Google Chrome and Microsoft Edge stores, Navigator works with solutions dealerships are already authorised to access and meets enterprise-grade security standards without storing data locally.