Manager – Field Application Engineering @ Samsung

Please Note:

To provide the best candidate experience with our high application volumes, we limit applications to a total of 10 over 6 months.

Advancing the World’s Technology Together
Our technology solutions power the tools you use every day--including smartphones, electric vehicles, hyperscale data centers, IoT devices, and so much more. Here, you’ll have an opportunity to be part of a global leader whose innovative designs are pushing the boundaries of what’s possible and powering the future.

We believe innovation and growth are driven by an inclusive culture and a diverse workforce. We’re dedicated to empowering people to be their true selves. Together, we’re building a better tomorrow for our employees, customers, partners, and communities.

What You’ll Do

The candidate will be responsible for supporting customers’ development and operation on Samsung Semiconductor chipset and maintaining the relationships with automotive-related customers and 3^rd parties. Additional responsibilities include the technical marketing, attending tech. show, and supporting the field and lab test. The candidate will work in the office of Southfield, MI and report to Director FAE manager. The candidate can collaborate with people in the place with the different time zone globally, and also work well as a member of a team or group.

Location: Hybrid, working onsite at our Southfield, MI office 3 days a week, with the flexibility to work remotely the remainder of your time.

Job ID: 41844

SoC products for IVI and ADAS system, and partly Modem.
To provide the technical presentation to internal and external customers.
To review and advise how to build SW design aligned with SoC BSP.
To manage field engineering issues on record and organize issue database.
To debug issues and resolve them in corporation with the relative parties.
To act as the first point of contact for customers in technical questions.
To corporate with and manage 3^rd party partners to develop functions.
To support to build strategy ideas, market insight and trends for future products.

What You Bring

Bachelors with 10+ years of relevant industry experience, or Masters with 8+ years or PhD with 5+ years in Electrical Engineering, Electronics Engineering or related field preferred.
Min. 5 years of work experience in software development related role (development, system design, integration and test).
Bachelor’s degree in Electrical or Electronics Engineering or related field.
Experience in middleware and device drivers. Camera and ISP BSP experience would be preferable.
Experience in board bring-up, BSP customization and OS porting.
Experience in system integration, validation, testing and debugging.
Understanding automotive functional safety concept and automotive development process.
Understanding ARM based architecture with basic knowledge of CPU, GPU and NPU.
Hands-on automotive related development/customer support in IVI and Telematics.
Ability to proactively manage customer expectations to influence customer relations and design decisions.
Experience in development/support/commercialization of complex IVI/wireless/embedded system.
Knowledge of setting up the build server and Yocto development.
Managing complex technical projects as a hard experts.
Excellent communication skills and presentation skills.
Experience co-working engineers that are in independent functional organizations.
Initiate and ability to work in a multicultural environment.
Ability to travel (~25%) throughout the US.
You’re inclusive, adapting your style to the situation and diverse global norms of our people.
An avid learner, you approach challenges with curiosity and resilience, seeking data to help build understanding.
You’re collaborative, building relationships, humbly offering support and openly welcoming approaches.
Innovative and creative, you proactively explore new ideas and adapt quickly to change.

#LI-KD1

What We Offer
The pay range below is for all roles at this level across all US locations and functions. Individual pay rates depend on a number of factors—including the role’s function and location, as well as the individual’s knowledge, skills, experience, education, and training. We also offer incentive opportunities that reward employees based on individual and company performance.

This is in addition to our diverse package of benefits centered around the wellbeing of our employees and their loved ones. In addition to the usual Medical/Dental/Vision/401k, our inclusive rewards plan empowers our people to care for their whole selves. An investment in your future is an investment in ours.

Give Back With a charitable giving match and frequent opportunities to get involved, we take an active role in supporting the community.
Enjoy Time Away You’ll start with 4+ weeks of paid time off a year, plus holidays and sick leave, to rest and recharge.
Care for Family Whatever family means to you, we want to support you along the way—including a stipend for fertility care or adoption, medical travel support, and an errand service.
Prioritize Emotional Wellness With on-demand apps and paid therapy sessions, you’ll have support no matter where you are.
Stay Fit Eating well and being active are important parts of a healthy life. Our onsite Café and gym, plus virtual classes, make it easier.
Embrace Flexibility Benefits are best when you have the space to use them. That’s why we facilitate a flexible environment so you can find the right balance for you.

Base Pay Range

$120,890—$187,110 USD

Equal Opportunity Employment Policy

Samsung Semiconductor takes pride in being an equal opportunity workplace dedicated to fostering an environment where all individuals feel valued and empowered to excel, regardless of race, religion, color, age, disability, sex, gender identity, sexual orientation, ancestry, genetic information, marital status, national origin, political affiliation, or veteran status.

When selecting team members, we prioritize talent and qualities such as humility, kindness, and dedication. We extend comprehensive accommodations throughout our recruiting processes for candidates with disabilities, long-term conditions, neurodivergent individuals, or those requiring pregnancy-related support. All candidates scheduled for an interview will receive guidance on requesting accommodations.

Covid-19 Policy
To help keep our employees, customers, and communities safe, we’ve developed guidelines for our teams. Currently, we encourage vaccination for all employees and may require it depending on job functions (e.g., traveling for business, meeting with customers). While visiting our offices or attending team events, we ask employees to complete a daily health questionnaire and complete a weekly COVID test. Our COVID policies are subject to change depending on public health, regulatory and business circumstances.

Applicant Privacy Policy
https://semiconductor.samsung.com/us/careers/privacy