Trainer

Summary

The Training Specialist, under the guidance of the Corporate Head of Training, is responsible for design, development, delivery, and measurement of applicable training programs that improve co-worker performance and develop their skills for both current and future duties.

Roles and Responsibilities

• Works directly with leaders and SMEs to define skill or knowledge gaps through one-on-one interviewing 
• Proposes realistic solutions to improve performance where training is the appropriate approach
• Works directly with leaders, learners, and SMEs to design training material 
• Identifies most effective uses of traditional classroom delivery, virtual/on-line delivery, or structured on-the-job training  
• Assists with development of video-based microlearning efforts, as well as ensuring finalized resources are shared with co-workers in an educationally-sound manner
• Uses engaging facilitation skills to successfully deliver technical and/or soft skills programs 
• Provides guidance and direction to SMEs, who may be tasked with presenting portions of live training
• Reviews existing training to determine effectiveness on participant performance. Proposes updates where appropriate  
• Monitors and tracks learners, following training to confirm jobsite application of skills and positive business impacts
• Fulfills other tasks, responsibilities, or projects as assigned.

Requirements

• 5 years or more of related training experience
• Bachelor’s Degree in Business, Organizational Learning, or Education is a plus
• Extensive experience with use of Microsoft products such as: Windows, Word, Excel, PowerPoint, and Outlook
• Able to use web-based meeting tools and mobile device applications

The following competencies are needed to successfully perform this job:

• Fluency in both English and Spanish, with ability to translate written content, is required
• Ability to effectively express oneself using written and oral communication skills
• Ability to read and comprehend procedures, regulations and laws
• Exceptional ability to maintain confidentiality
• Ability to calculate mathematical equations using addition, subtraction, multiplication, and division
• Ability to calculate expenses related to training-related travel, and correctly enter them for reimbursement
• Ability to adapt training style to accommodate individual co-workers in attendance
• Ability to work alongside co-workers individually and in a team environment
• Ability to create partnerships with operational leaders
• Ability to work independently with little supervision in a self-driven manner
• Ability to research and deeply analyze various types of data
• Ability to organize and prioritize work
• Ability to use good judgment to apply standards, practices, policies, procedures, regulations, and laws; especially able to use sound and consistent judgment in the absence of policies and laws