Full-Time

QA Supervisor

Updated on 8/24/2026

Gousto

Gousto

1,001-5,000 employees

UK meal-kit subscription delivering pre-portioned ingredients

No salary listed

Warrington, UK

In Person

Category
QA & Testing (1)
Required Skills
HACCP
GMP
Word/Pages/Docs
Quality Assurance (QA)
Excel/Numbers/Sheets

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Requirements
  • Previous quality assurance experience in a similar fast-paced environment, preferably in food, e-commerce, or manufacturing.
  • Strong working knowledge of HACCP, BRC, and GMP standards, along with solid auditing experience.
  • Ability to work cross-functionally and supervise a shift-based team.
  • Ability to identify solutions under pressure, maintain attention to detail, work flexibly, and meet tight deadlines.
  • High computer literacy, particularly using email, Excel, and Word.
  • Excellent verbal and written communication skills for aligning with internal teams and external customers.
Responsibilities
  • Plan and coordinate the QA team’s daily roadmap.
  • Support, mentor, and motivate team members through regular one-to-ones, reviews, and rota and holiday management.
  • Collaborate with production teams to embed a visit-ready, every-day quality mindset.
  • Participate in and direct audits of production processes, ensuring only high-quality raw materials enter customer boxes.
  • Coordinate non-conformance findings and track corrective actions with department managers.
  • Challenge recurring issues and help design permanent solutions alongside the QA Manager.
  • Oversee Pick Line Quality Controllers to optimize replenishment, evolve data capture, resolve live issues, and improve picking performance.
  • Support the Technical System team in updating and creating procedures for the Quality Management System.
  • Coordinate QA requirements for new raw materials, including shelf-life reviews, transit trials, and defrost trials.
  • Ensure the QA team operates safely and champion site health, safety, and environmental improvements.
Desired Qualifications
  • Experience in food, e-commerce, or manufacturing environments.

Gousto delivers ready-to-cook meal kits through a subscription service. Customers pick meals from a weekly menu and receive boxes with pre-portioned, fresh ingredients and step-by-step recipe cards. The service aims to make home cooking easier for busy people by reducing shopping time and waste. Gousto uses data and automation—such as AI for recipe recommendations, demand planning, and streamlined fulfillment—to manage supply chains and personalize the customer experience. It operates highly automated fulfillment centers (notably in Warrington with 99.97% packing accuracy) and offers next-day delivery, including expansion into Ireland. Gousto differentiates itself from competitors by applying a data-driven approach to minimize food waste (reporting waste below 1%), optimize operations, and tailor meals to customer preferences at scale. Its goal is to provide convenient, healthy meals while growing as a profitable, tech-enabled direct-to-consumer food business across the UK and Ireland.

Company Size

1,001-5,000

Company Stage

Debt Financing

Total Funding

$449.9M

Headquarters

London, United Kingdom

Founded

2012

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Simplify Jobs

Simplify's Take

What believers are saying

  • 2025 revenue reached £342 million, up 10%, with £45 million EBITDA.
  • Ireland expanded in February 2025, creating a new growth market.
  • Foodtopia and healthy ranges drove demand, with healthy recipe sales up 144%.

What critics are saying

  • Clay Lake closure threatens 290 jobs and exposes fragile manufacturing concentration.
  • HelloFresh and supermarkets pressure Gousto on price, promotions, and customer retention.
  • If Warrington underperforms, Gousto loses capacity, service levels, and its profit engine.

What makes Gousto unique

  • Warrington's automation lets Gousto pack meals faster than two-site rivals.
  • Bento packages Gousto's subscription tech into a separate B2B platform.
  • Gousto's menu scale exceeds 200 recipes, reinforcing choice leadership.

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Benefits

Paid Vacation

40% Gousto discount

Life Insurance

Pension and Giving at Gousto scheme

Health Insurance

Wellness Program

Cycle to work scheme

Gym Flex

Employee Assistance Scheme

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
Spalding Voice
Jun 25th, 2026
Gousto looks to close Spalding site with loss of 290 jobs.

Gousto looks to close Spalding site with loss of 290 jobs. Food firm Gousto is proposing to close its Spalding factory with the loss of 290 jobs The firm says it is consulting on moving all of its production to its site in Warrington in Cheshire. Timo Boldt, founder and chief executive of Gousto, said: "This is an incredibly difficult proposal given the impact on our colleagues in Clay Lake, who have contributed enormously to Gousto's journey over a number of years. In a highly competitive food market, it is however essential that we operate as efficiently as possible so that we can continue to invest in our proposition and keep prices as low as possible for customers. "Over recent years we have invested heavily in Warrington, building a highly advanced fulfilment hub with the technology, scale and capacity for future growth. That investment has transformed the way our network operates and gives us the opportunity to simplify our manufacturing footprint for the future. "While this reflects the evolution of our operations, it does not make the impact on colleagues any easier. Our focus now is on supporting people through this process with care, respect and practical help."

Yahoo Finance
Jun 25th, 2026
Gousto to close UK site, putting 290 jobs at risk as meal-kit firm consolidates production

UK meal-kit company Gousto plans to close its Clay Lake facility in Spalding, Lincolnshire, putting approximately 290 jobs at risk. Operations would consolidate at the company's Warrington site in north-west England, which now employs around 600 staff. Founded in 2012, Gousto said the move follows significant investment in its Warrington facility, which now fulfils the majority of demand at lower cost. The company described running two plants as "increasingly duplicative and less efficient". Gousto generated revenue of £342 million in 2025, up 10% year-on-year, whilst adjusted EBITDA rose 7% to £45 million. The company will begin formal consultation with affected employees and explore redeployment opportunities. Since launch, Gousto has raised around $350 million from investors including SoftBank Vision Fund 2 and Unilever Ventures.

Insider Media
Jun 24th, 2026
About 290 jobs at risk as Gousto proposes closure of Lincolnshire facility.

About 290 jobs at risk as Gousto proposes closure of Lincolnshire facility. 24 Jun 2026, 11:32 Gousto is proposing the closure of its Clay Lake facility in Lincolnshire as the recipe kit provider looks to consolidate operations into its Warrington site. The company has launched a formal consultation process on the proposals for a single-site model, which it said follows significant and sustained investment into the Warrington facility. If implemented, the plans would result in the loss of approximately 290 Gousto roles. Timo Boldt, founder and chief executive of Gousto, said: "This is an incredibly difficult proposal given the impact on our colleagues in Clay Lake, who have contributed enormously to Gousto's journey over a number of years. In a highly competitive food market, it is however essential that we operate as efficiently as possible so that we can continue to invest in our proposition and keep prices as low as possible for customers. "Over recent years we have invested heavily in Warrington, building a highly advanced fulfilment hub with the technology, scale and capacity for future growth. That investment has transformed the way our network operates and gives us the opportunity to simplify our manufacturing footprint for the future. "While this reflects the evolution of our operations, it does not make the impact on colleagues any easier. Our focus now is on supporting people through this process with care, respect and practical help." Gousto employs a team of approximately 600 across the 300,000 sq ft Warrington site.

The Business Desk
Jun 24th, 2026
Gousto plans closure of Lincolnshire factory with 290 jobs at risk.

Gousto plans closure of Lincolnshire factory with 290 jobs at risk. June 24 2026 Recipe box company Gousto has launched a consultation over plans to close its Lincolnshire production facility, putting around 290 jobs at risk. The business intends to transfer all manufacturing activity from its Clay Lake site to its larger and more automated facility in Warrington. Gousto said operating two production sites had become increasingly inefficient, with the majority of customer demand now being fulfilled from Warrington at a lower cost... You can carry on reading TheBusinessDesk.com for free, but you have reached the maximum number of pages an unregistered user can view. To register for an account, click here or login below...

Decision Lab
Apr 27th, 2026
How simulation became Gousto's recipe for growth.

How simulation became Gousto's recipe for growth. Scaling choice through Simulation Twinning. By Ross Peat, Gousto VP of Data; Fabrice Durier, Gousto Senior Principal Data Scientist; David Buxton, Decision Lab CEO & Member of TechUK Digital Twins Council The mission: it starts with the customer. At Gousto, technology doesn't exist for technology's sake; it exists to answer a simple but ambitious mission: "To be the most loved way to eat dinner". To achieve this, Gousto must offer its customers unparalleled choice. As part of this endeavour, it set a strategic goal to scale its weekly menu offering from 40 to 200 recipes. Menu size scaling. However, in the world of logistics, more choice translates immediately to exponential complexity. Moving to 200 recipes while fulfilling 200,000 boxes per week means packing one box every 3 seconds. And with each containing around 50 ingredients, this created an explosion of inventory combinations. The challenge wasn't just culinary; it was a high-stakes engineering puzzle. While Gousto already possessed a simulation model of the picking process for the customer-bound Red Boxes, this was only part of the picture. Every simulation run of the model made simplistic assumptions about stock supply. To truly understand the cascading impact of small inefficiencies, Gousto needed to model warehouse stock replenishment. This led them to create a simulation of Blue Totes travelling via spine conveyors, lifts, and shuttles. The approach: Simulation Twinning. The answer lay in Simulation Twinning. Over an ambitious 5-month sprint encompassing 24 epics and over 300 tickets, Gousto and Decision Lab partnered to develop ToteSim, a high-fidelity, data-driven model of the Warrington facility's blue tote replenishment system. Doing so set the foundations for a digital twin while more quickly realising the benefits of replay and prediction. Rather than building an isolated tool, the team designed a modular architecture that merged the existing Red Box simulation with the new Blue Tote simulation. Internally dubbed the Red + Blue = Purple interface, this allows the two systems to operate independently or in tandem. Operations teams can now run flexible scenarios, such as passing historic picking data into the Red simulation while running infinite stock scenarios in the Blue simulation, to isolate bottlenecks without constraints. A living system: data science integration and stress testing. To ensure the simulation acts as true to reality as possible, it is deeply integrated with Gousto's proprietary data science products. Every five minutes of simulated time, ToteSim calls a replenishment service wrapper to run the replenishment and pick face algorithms, recalculating stock to decant and updating tray quantities exactly as the real warehouse software would. This high-fidelity environment allows Gousto to stress-test their physical and digital infrastructure in unprecedented ways such as simulating machine failures so that engineers can independently configure all 20 lifts and 270 shuttles to fail based on historic, synthetic, or stochastic data, measuring how the warehouse recovers from catastrophic breakdowns. The application: de-risking innovation and accelerating ROI. With the ability to run hundreds or even thousands of simulations per hour, ToteSim has successfully simulated hundreds of millions of boxes and tens of billions of picks. But a model is only as good as the trust placed in it. By feeding the model historical production data to replay past shifts, the simulation regularly achieves accuracy in the 80-90% range. Highly critical operational pathways hit exceptional precision above 95% accuracy. The simulation quickly became the testbed for critical infrastructure decisions. For example, when exploring how to optimise spine conveyor throughput, the team hypothesised that increasing tote counter limit variables would boost performance. The simulation rapidly revealed that the one proposed variant performed almost identically to the baseline. By identifying this digitally, Gousto avoided unnecessary and disruptive physical reconfiguration. Furthermore, pairing this simulation with Gousto's advanced Gurobi optimisation models allows the data science team to safely test iterative improvements, with real-life results matching simulated expectations. The future: A journey to real-time. For Gousto, this simulation twin is not the destination, but a foundational step in a longer journey. Building upon the knowledge and learnings from this initial project, the team quickly initiated a second iteration. In just three months, an end-to-end model of Gousto's second fulfilment site was successfully built and delivered. This rapid deployment has drastically broadened the scope and range of operational scenarios that can now be tested at scale and pace. The current success proves the value of simulation within the context of Digital Twins. As the network scales, the ultimate 'North Star' ambition is to seamlessly merge live operations and simulations, evolving this capability into a real-time, IoT-based Digital Twin that offers live visibility and automated factory control. The lesson for the wider industry is clear: you don't need to start with a perfect, real-time asset to generate massive operational ROI. By focusing on simulation twinning (the active process of simulation, validation, and experimentation) Gousto turned a complex scaling challenge into a competitive advantage, ensuring their technology constantly serves an exceptional customer experience.