Workplace Engineering Track Engineer

Office 365 L2 Core Engineer  –

Cross Skill Office 365 Administration  

Primary Skills

ü4 to 6 years of overall IT experience.

üMinimum of 3 years’ experience in overall O365 administration primarily including

üExchange Online, Azure Active Directory, Azure AD synchronization.

üTroubleshooting and monitoring of Azure AD connect.

üManaging and ensuring availability of Office365 services (Skype for Business), Exchange Online (email, calendar, tasks), O365 Administration using Office365 Admin Console and Office365 Command Shell.

üManaging user accounts and user licenses through the Office 365 admin center in the Microsoft cloud platform or Windows PowerShell cmdlets.

üTroubleshoot issues related to Mail-flow, Shared Mailbox, Distribution List, User Mailbox, Anti-spam, Anti-malware, Security and compliance.

üCreating or managing requests related to Office 365

üSupport Microsoft Office 365 Exchange Online users using MS Office Outlook 2016 and OWA.

üMailbox management like Mailbox permission, delegation, quota management, mail tracking, and mail transport rule creation/modification.

üStrong understanding of day-to-day functionality in Office 365 services like, Skype for Business, Microsoft Teams, One Drive for Business, Exchange Online & Active Directory

Certification

üMCSA: Office 365

üMCSE Productivity Solutions Expert