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Full-Time

Customer Success Placement Student

Confirmed live in the last 24 hours

Box

Box

1,001-5,000 employees

Cloud-based content management and collaboration solutions

Enterprise Software
AI & Machine Learning

Compensation Overview

$27.5kAnnually

Entry

No H1B Sponsorship

London, UK

Central London based (Old Street).

Category
Customer Experience
Customer Success
Customer Success & Support
Sales & Account Management
Required Skills
Sales
Marketing
Requirements
  • You must be an undergraduate student in a placement year course returning to study Autumn 2026
  • You will need to have the right to work in UK already in place
  • Communication: you are known for building strong relationships in and outside of your core studies
  • Drive: you demonstrate a level of resilience to overcome objections and have a “can do” attitude to delivering personal goals
  • Team Player: you are a team player and customer advocate motivated by helping others succeed
  • Attention to detail: you will be detail oriented by nature, able to fail fast and prioritise effectively ensuring quality on sometimes tight deadlines
  • Additional languages such as French or German is a plus but not required
  • If you are studying something Business, Technology or Management related it would be a plus, however from experience you don’t need a specific degree background to be successful as a placement student in Box.
Responsibilities
  • Play a supporting role in client-facing activities with Customer Success Managers
  • Function as the voice of the customer, identifying customer trends and providing internal feedback on how Box can better serve our customers
  • Prepare reports on customer health metrics and provide insights for improvement
  • Get involved in cross functional initiatives and projects sponsored by CS leadership in order to drive key adoptions
  • Take ownership of a project focused on improving internal processes related to customer engagement
  • Collaborating closely with internal teams such as Sales, Marketing, Consulting, Support, and Product Development to ensure seamless customer experiences
  • Create content for both internal communications and external use

Box provides cloud-based content management and collaboration solutions that enable businesses to securely manage, share, and collaborate on their content. The platform offers features such as secure file storage, sharing, and collaboration tools, along with advanced functionalities like Box AI for Notes and Box AI for Documents, which utilize artificial intelligence to improve productivity by providing instant answers and content creation capabilities. Box differentiates itself from competitors through its focus on customer-centricity and tailored subscription plans that cater to various industries and business sizes. The company's goal is to transform the way people work together by offering a simple, secure, and efficient cloud content management system.

Company Stage

IPO

Total Funding

$1.2B

Headquarters

Redwood City, California

Founded

2005

Growth & Insights
Headcount

6 month growth

8%

1 year growth

16%

2 year growth

21%
Simplify Jobs

Simplify's Take

What believers are saying

  • Box's recognition as one of the 100 Best Companies to Work For® in 2024 highlights its commitment to fostering an inclusive and supportive work environment.
  • Strategic partnerships, such as the integration with Microsoft Azure OpenAI Service, enhance Box's AI capabilities and offer advanced solutions to its clients.
  • The appointment of experienced leaders like Steve Murphy to the Board of Directors brings valuable expertise and guidance to drive the company's growth.

What critics are saying

  • The competitive landscape of content management and collaboration tools is intense, with major players like Google Drive and Microsoft OneDrive posing significant challenges.
  • The integration of advanced AI tools requires continuous innovation and investment, which could strain resources and impact profitability.

What makes Box unique

  • Box's integration of AI tools like Box AI for Notes and Documents sets it apart by enhancing productivity through instant answers and content creation capabilities.
  • The company's strong emphasis on security and compliance, particularly in sectors like healthcare, makes it a trusted partner for organizations handling sensitive data.
  • Box's global presence, with significant operations in APAC, allows it to cater to a diverse range of clients, from small businesses to large enterprises and government agencies.

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Benefits

Health and Wellness

Family Support

Generous Time Off

Financial Benefits

Community

Evolving Workplace